BankMobile Disbursements

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How Financial Aid is Disbursed

  • Enroll, attend classes and receive your disbursement. 
  • If you have been awarded a Federal Pell Grant, or any other type of aid, please note no additional information is needed to complete your file.
  • These awards are made based on full-time enrollment (12 units per semester). The disbursement amount is based upon the number of units you are currently registered and attending. If you are not enrolled Full-time at the time of disbursement, your disbursement will be adjusted according to enrollment status at the time of calculation. If you drop units, your disbursement amounts may be affected.


BankMobile is a third-party bank that assists in disbursing funds to Chaffey College students who qualify for financial aid. Please visit their website to learn more about selecting a refund preference at

It is critical that all students have a correct mailing address on file with Chaffey College. Please log onto the My Chaffey Portal by clicking My Chaffey to confirm or update your permanent address.

To view our institution’s contract with BankMobile, a Division of Customers Bank, click here.


Chaffey Refund Selection Tutorial



Cellphone with Financial Aid, Refunds, Vaccine Incentive, Grants, Other Disbursements

Learn how to set-up and use your BankMobile accounts to receive your student funds.

Upcoming Zoom How-To Sessions

BankMobile How-To Session #1

Friday November 12; Noon – 1 pm
Session #1 Zoom Meeting Link

BankMobile How-To Session #2

Wednesday November 17; 4 pm – 5 pm
Session #2 Zoom Meeting Link

BankMobile How-To Session #3

Tuesday November 23; 10 am – 11 am
Session #3 Zoom Meeting Link

BankMobile How-To Session #4

Monday November 29; 1 pm – 2 pm
Session #4 Zoom Meeting Link