Hero image for A student meets with a counselor at Chaffey College.
A student meets with a counselor at Chaffey College.

Academic and Career Counseling


We want you to succeed at Chaffey College and that means providing you with plenty of support to meet your academic and career goals. We are also here to help you address any personal issues that affect your success. Chaffey Counseling Faculty can help you with educational plans, prerequisite verification, prerequisite challenges, academic renewal, unit overload, preliminary graduation checks, connecting you to on and off campus resources and much more.

Mission Statement

Our mission in the Counseling Department is to accentuate a sense of belonging through an equity-minded partnership with each student. We are dedicated to the holistic prosperity of our students by supporting and inspiring them as they navigate toward the attainment of their academic and career goals. Our collective moral obligation is to respect and honor every student’s right to a first-class education through intentional engagement, accuracy of service, inclusivity and empowering approaches.

Types of Appointments Available

Students have the option to meet with a counselor in-person (requirements apply), via video, or by telephone. Please read the following important information for each type of appointment.

Expectations for all appointments

Appointments and interactions with Counselors are intended for educational purposes only. To ensure that we are engaging in a safe, secure and respectful atmosphere with students, a counselor can end any counseling session at their professional discretion if a student is being disrespectful, inappropriate or does not have proper online etiquette for video, phone, in-person or chat sessions.  

Scheduling a Counseling Appointment

Counseling appointments are scheduled in ConexED. If you are a Chaffey College student make sure that you select the Chaffey College Student Icon. If you are not a Chaffey College student, make sure you select the Guest Icon and create a guest account.

When making an appointment be sure to select the correct meeting location desired. For In-person locations there are three locations available: Rancho, Chino, and Fontana campus. Reference chart above for important information for each type of appointment you are scheduling. 

Important: Please use your student panther account as mentioned above to sign in when making an appointment via ConexEd (Avoid using your account linked to your personal email).  This will ensure easy check-ins for in-person appointments and that all notes are in one place for you. 

Five Tips for a Successful Counseling Appointment


Walk-Ins Services

Walk-in services will only be available virtually. No In-person walk-ins will be permitted at this time. 

Students can see a counselor on a virtual walk-in basis for same day support during student services hours. Walk-ins are limited to 15 minutes and based on counselor availability.

The following services are available through walk-ins.

  • General/transfer questions
  • Course suggestions
  • Unit overload request
  • Prerequisite clearance
  • Assistance with students forms


Student Education Plans cannot be done via walk-ins. Please make an appointment.