Academic and Career Counseling
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[POP MUSIC] DONALD ESSEX: I'm
Donald Essex, and I am excited to talk with you
today about the Comprehensive Student Education Plan. This is a guided map
to assist students to fulfill their educational
goals in a timely manner. SPEAKER: Hi. How can I help you? DONALD ESSEX: The
School of Counseling helps students to develop
a comprehensive education plan by welcoming them in. We provide them with a roadmap
to assist the student semester by semester with
the courses needed to complete a certificate,
and/or a degree, or requirements to transfer
to a four-year institution. It assists the student
to stay on track and provides a
timeline of completion. KELSIE DOLL: My first experience
creating a comprehensive plan is that it was very
difficult at first because I was the
only one doing it. It was very
frustrating because I did take extra classes
due to the fact that I created my own ed plan. And then I decided
to go to a counselor, and take another step forward. DONALD ESSEX: It is
extremely important because we don't want students
to take excessive classes because it could take
you longer to complete your academic goals. And it may also impact
your financial aid. KELSIE DOLL: He was
very happy to see me. He was making sure that I was
crossing things off my list as I go. I was thanking my
counselor because now, I'm able to graduate and
transfer to Cal Poly Pomona. DONALD ESSEX: It is
important for students to meet with a counselor
regarding their Comprehensive Student Education Plan
at least once a semester. KELSIE DOLL: If I did not
meet with my counselor here, I would have graduated
not May 2023. I would have
graduated fall of '23. It saved me from being in
school an extra six months. It makes me feel amazing that I
don't have to spend another six months at school. I can start my marketing career.
[CHUCKLES]
DONALD ESSEX: We
definitely encourage
you to schedule an
appointment with one
of the awesome counselors
here at Chaffey College.
Counselors are available
to meet with students
via telephone, video,
and/or in-person
at all three campuses.
Please visit the counseling
page through Cranium Cafe
to schedule an
appointment today.
We want you to succeed at Chaffey College and that means providing you with plenty
of support to meet your academic and career goals. We are also here to help you address
any personal issues that affect your success. Chaffey Counseling Faculty can help
you with educational plans, prerequisite verification, prerequisite challenges, academic
renewal, unit overload, preliminary graduation checks, connecting you to on and off
campus resources and much more.
Mission Statement
Our mission in the Counseling Department is to accentuate a sense of belonging through
an equity-minded partnership with each student. We are dedicated to the holistic prosperity
of our students by supporting and inspiring them as they navigate toward the attainment
of their academic and career goals. Our collective moral obligation is to respect
and honor every student’s right to a first-class education through intentional engagement,
accuracy of service, inclusivity and empowering approaches.
Scheduling a Counseling Appointment
To schedule an appointment with a Counselor please utilize our Academic and Career Counseling Scheduler. You will need your portal credentials to schedule an appointment.
When making an appointment be sure to select the correct meeting location desired.
For In-person locations there are three locations available: Rancho, Chino, and Fontana
campus.
Prospective Students:
Counseling appointments are reserved for current students at Chaffey. If you have
not yet applied to Chaffey College and would like to connect with someone prior to
applying, please visit our GPS Centers for assistance.
Types of Appointments Available
Students have the option to meet with a counselor in-person, via video, or by telephone.
Please read the following important information for each type of appointment.
In Person Appointments at Rancho, Chino, or Fontana
- For in-person appointments, students accompanied by a guest should reach out to the
counselor directly to request prior approval. Only 1 Guest will only be permitted
at the discretion of the counselor due to space availability and safety measures.
- By scheduling this appointment, you agree that you are not experiencing any cold/flu
like symptoms and are certifying that if any symptoms arise that you will reschedule
your Counseling appointment to a phone or video appointment.
Online Video
- Appointments are conducted on ConexED through online video meeting software
- Have the proper technology setup, including your webcam and microphone. Use Chrome
or Firefox as your browser.
Telephone Appointment
- Appointment is conducted over the telephone with a Counselor. A counselor will call
the number you provided on the intake form within the first five minutes of your scheduled
appointment time.
- You may receive an incoming call from a private number. If your phone is set to block
calls from unknown or private numbers, please remove the block prior to your counseling
appointment so that the call will go through.
Expectations for all appointments
Appointments and interactions with Counselors are intended for educational purposes
only. To ensure that we are engaging in a safe, secure and respectful atmosphere with
students, a counselor can end any counseling session at their professional discretion
if a student is being disrespectful, inappropriate or does not have proper online
etiquette for video, phone, in-person or chat sessions.
- Please be prepared to login to your Chaffey portal during your appointment time. Bring
your login information with you to an in-person appointment.
- For Video and Telephone Appointments please find a quiet and private space to conduct
your appointment and be ready 5 minutes before your appointment time.
- For your safety, driving during appointments will not be allowed. The appointment
will be cancelled, and you will need to reschedule.
- No interruptions: do not answer phone calls, texts or surf the web during the appointment.
Give your full attention to the counselor.
- It will be helpful for you to have access to the internet during our counseling appointment,
as we will be discussing online resources during the call.
Five Tips for a Successful Counseling Appointment
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SPEAKER: Hey there,
Panthers, it's winter.
Do you have an upcoming
counseling appointment?
Here are five tips on
how to get the most out
of your counseling appointment.
Number one, give
counseling a heads up
about what you need
before your appointment.
Do you have transcripts
from another college?
Need an ed plan?
Need help deciding on a major?
These are all important
things to mention beforehand.
Number two, come
prepared with questions.
Think of it like
going to the doctor.
Write down your concerns so
that you don't forget them
during the meeting.
And make sure you prioritize
your most important concerns.
Remember, your appointment
is just 45 minutes.
Here are some questions
that you can include.
When will I transfer?
How do I plan for graduation?
When will I graduate?
Number three, identify
resources that you will
need to succeed as a student.
Sometimes, being a good student
goes beyond financial aid,
awesome teachers, and tutoring.
Some students need help with
things like housing, food,
childcare, gas money, et cetera.
Your counselor can point
you to the right people
who can help you out.
So think about the challenges
you're facing right now,
write them down, and
have that list ready
for your appointment.
Number four, dedicate time
to focus on your appointment.
I know it sounds
like a no-brainer,
but it can be hard to focus
on tasks that are online.
All of you guys who have
been taking online courses
know what I'm talking about.
But you should still treat your
online counseling appointment
as if you were in person.
Find a private place where you
can focus on the counselor--
try not to divide your attention
between that and other tasks.
And finally, number five,
make sure your technology
is good to go.
When you make your appointment,
you'll receive a ConexED email
with instructions.
Read through those so
you'll know what you need,
such as right web browser and
webcam for video appointments.
Have any questions?
Go to chaffey.edu to
have them answered
and for any other
information you might need.
Bye-bye.
Walk-Ins Services
Students can see a counselor on a virtual walk-in basis for same day support during
student services hours. Walk-ins are limited to 15 minutes and based on counselor
availability.
The following services are available through walk-ins.
- General/transfer questions
- Course suggestions
- Unit overload request
- Prerequisite clearance assistance
- Assistance with students forms
Student Education Plans cannot be done via walk-ins. Please make an appointment.
