Hero image for A student meets with a counselor at Chaffey College.
A student meets with a counselor at Chaffey College.

Counseling

We want you to succeed at Chaffey College and that means providing you with plenty of support to meet your academic and career goals. We are also here to help you address any personal issues that affect your success. Chaffey Counseling Faculty can help you with educational plans, prerequisite verification, prerequisite challenges, academic renewal, unit overload, preliminary graduation checks, connecting you to on and off campus resources and much more.

In light of the COVID-19 Pandemic, the Counseling Department is providing virtual counseling and limited in-person services.

Types of Appointments Available

Students have the option to meet with a counselor in-person (requirements apply), via video, or by telephone. Please read the following important information for each type of appointment.

Expectations for all appointments

Appointments and interactions with Counselors are intended for educational purposes only. To ensure that we are engaging in a safe, secure and respectful atmosphere with students, a counselor can end any counseling session at their professional discretion if a student is being disrespectful, inappropriate or does not have proper online etiquette for video, phone, in-person or chat sessions.  

Scheduling a Counseling Appointment

Counseling appointments are scheduled in ConexED. If you are a Chaffey College student make sure that you select the Chaffey College Student Icon. If you are not a Chaffey College student, make sure you select the Guest Icon and create a guest account.

When making an appointment be sure to select the correct meeting location desired. For In-person locations there are three locations available: Rancho, Chino, and Fontana campus. Reference chart above for important information for each type of appointment you are scheduling. 

Important: Please use your student panther account as mentioned above to sign in when making an appointment via ConexEd (Avoid using your account linked to your personal email).  This will ensure easy check-ins for in-person appointments and that all notes are in one place for you. 

Five Tips for a Successful Counseling Appointment

 

Walk-Ins Services

Walk-in services will only be available virtually. No In-person walk-ins will be permitted at this time. 

Students can see a counselor on a virtual walk-in basis for same day support during student services hours. Walk-ins are limited to 15 minutes and based on counselor availability.

The following services are available through walk-ins.

  • General/transfer questions
  • Course suggestions
  • Unit overload request
  • Prerequisite clearance
  • Assistance with students forms

 

Student Education Plans cannot be done via walk-ins. Please make an appointment.

Front Desk Support

need help

Counseling support staff are available to help you schedule an online appointment or answer any questions about counseling services online through QLess. Fill out the form, and you will receive updates via text, and an email with a link to meet a staff member in Zoom.

Hours of Operation

Summer 2022

QLess/Front Desk Office Hours
Monday - Thursday 7:30 am - 6:00 pm 

Success Guides available in QLess
Monday & Thursday 8:00 am - 7:00 pm
Tuesday - Wednesday 8:00 am - 4:30 pm
Friday 8:00 am - 4:00 pm
Please note the QLess walk-in list closes 15 minutes before the end of hours of operation.

Counseling Office Hours
Monday & Thursday 7:30 am - 7:00 pm
Tuesday - Wednesday 7:30 am - 4:30 pm
Friday 7:30 am - 4:00 pm

Please note that hours of operation change during the following weeks due to holidays:
June 20 - June 24 - Juneteenth Holiday (observed)
Monday & Thursday 7:30 am - 7:00 pm
Tuesday - Wednesday 7:30 am - 4:30 pm
Friday 7:30 am - 4:00 pm

July 4 - July 8 - ​Independence Day Holiday (observed)
Monday & Thursday 7:30 am - 7:00 pm
Tuesday - Wednesday 7:30 am - 4:30 pm
Friday 7:30 am - 4:00 pm