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Contact Us:

Career Center
MACC-203 (Rancho)

Phone: (909) 652-6511
Fax: (909) 652-6515

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Career Center

MACC 203 (Rancho Campus)
Walk-in Services and Appointments Available

Career Now Logo

Welcome to the Career Center’s
Online Career Counseling webpage!

Career Now! provides students the opportunity to meet with a Career Counselor in a synchronous online counseling session who otherwise might not be able to visit the Career Center in person. The sessions are conducted through Cranium Café, an interactive and secure online meeting platform.

Cranium Cafe - Made for students, with their needs in mind.






Services Provided:

  • Career Research and Planning
  • Resume Writing
  • Interview Preparation and Mock Interviews
  • Cover Letter Writing
  • Job Search Assistance

What you need to participate:

  • Any desktop or laptop with a camera (preferred method) OR
  • A tablet  or smartphone device (iOS Apple devices are not supported)
  • Chrome or Firefox Browser
  • Headphones (optional)
  • Read the full technical requirements at the bottom of this page

Is online Career Counseling Right for Me?

Online Career Counseling is great for students who:
  • Are not able to come to campus to meet with a Counselor during office hours
  • Live too far from campus to conveniently access the Career Center
  • Are comfortable with technology and meeting with a Career Counselor virtually
  • NOTE: Online Counseling services are NOT  appropriate for students in need of:
    • Psychological Services- Please contact Student Health Servicesat (909) 652-6331 at Rancho or (909) 652-8190 at Chino
    • For General Counseling, DPS, or EOPS, please contact the departments directly to find out more information about online counseling services available from those departments.

Career Counseling Café Cards and Appointment Information

If you would like to schedule an Online Career Counseling Appointment, please call the Career Center at 909-652-6511.

Before starting your career counseling session, please review the FAQ’s page. At the time of your appointment, you may meet with your scheduled counselor by clicking on the link of the appointment confirmation email or by “Knocking” on the virtual door of your counselor. You will then be prompted to login to your Chaffey Cranium Café account. After doing so, you will be sent to the virtual lobby of the online career counselor.

Video chat on Cranium Cafe with Wendy Whitney
Video chat on Cranium Cafe with Kristen Burleson


  1. What is Cranium Café?
    The real-time Student Services software was built to simulate an in-office appointment specifically designed to extend the reach to all off campus students. The café is a user friendly meeting and collaboration platform that requires no download or installation. Students “knock” on the door or schedule an appointment with a counselor and receive immediate help regardless of location or ability.
  2. Can I use Cranium Café anywhere?
    Yes, you are able to access Cranium Café anywhere with internet access and a compatible device & browser. It is recommended that you use the café in a quiet and private environment. Please review the full technical requirements listed below for more information.
  3. Do I have to sign into Cranium Café through Canvas?
    There are several access points for Cranium Café. You can also access directly through Cranium Café, but you'll have to first create an account.
  4. I have a MAC, can I still use Cranium Café?
    Please use either a Chrome or Firefox internet browser for all video chat appointments on a MAC  Desktop or Laptop. Unfortunately, Apple products such as iPhone and iPad are not compatible with Cranium Café and cannot be used for video chat appointments.
  5. Is Cranium Café FERPA and ADA Compliant?
    Cranium Café is Family Educational Rights and Privacy Act (FERPA) and Americans with Disabilities Act (ADA) compliant. Users can also utilize a closed captioning feature when live streaming.

Full Technical Requirements

Desktop PC and Mac meeting requirements:

  • Use Chrome or Firefox
  • Have your web camera ready and activated
  • Have a headset with microphone ready — your cell phone headset will work great

Android and Window device meeting requirements:

  • Use Chrome
  • Have your web camera ready and activated
  • Have a headset with microphone ready — your cell phone headset will work great

ConexEd - Camera - Microphone Settings



Rev. 4/4/18

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