BankMobile Disbursements

Financial Aid Refund Process and Credit Balances

When it comes to receiving financial aid refunds and credit balances, you deserve choices! Chaffey College delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, inc. 

All students enrolled at Chaffey College will receive information by e-mail from BankMobile regarding the process to select their refund preference. Receiving communication from BankMobile does not a guarantee you are receiving financial aid. Even if you do not expect a refund from Chaffey College, you may receive one in the future for many reasons (i.e. scholarships, other resources, etc.).

Please go online at https://disbursements.bmtx.com/refundchoices/ for more information and to make your refund selection preference. 

Let's Get Started!

Create Your BankMobile PROFILE

• Complete your profile. On the next screen, you will enter your email and create a password.
• After your password, you will enter your Date of Birth in the format YYYYMMDD. Example: If your birthday is October 31, 1997, you would enter 19971031.

   

  BankMobile Disbursement Options:

  ELECTRONIC DEPOSIT TO ANOTHER ACCOUNT
  Money is transferred to another account the same business day BankMobile receives funds from your Chaffey College. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  
  ELECTRONIC DEPOSIT TO A BANKMOBILE VIBE ACCOUNT
  If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from Chaffey College.

 

Important Links

• BankMobile Identification
  Due to federal regulations, BankMobile is required to properly identify each of its account holders.
• Request a Refund Selection Kit Personal Code
  This link allows you to request a Refund Selection Kit Personal Code so you can select your disbursement method.
• Contact BankMobile Customer Service
  For additional help call BankMobile at 1-877-327-9515.

 

Title IV Credit Balances (Pell and SEOG grants, Direct Loans): Credit balances created by these credits will be automatically issued within the timeframe per federal regulations 14 days from the date your financial aid was applied to your account to process a Refund. If a credit balance remains that is owed to the student, the college will issue a credit balance refund via BankMobile Disbursements refund process. 

Disbursement Information Link: https://www.chaffey.edu/financialaid/disbursement-dates.php  

To view our third-party servicer contract for refund management, click here.