Captioning Resources

The Chaffey Community College District are committed to implementing the requirements of Section 504 and 508 Standards (applicable to the California Community Colleges) which require that electronic and information technology purchased or used must be accessible for use with persons with disabilities. The college relies on all administrators, faculty and staff to provide equal access to all programs and activities for individuals with disabilities. If you or your department have videos that are not captioned, the following options are available to you.


Canvas Studio

Canvas Studio is a video tool within the Canvas LMS that integrates with pages, quizzes, and assignments offering robust closed captioning features.  Captioning your own videos in Canvas Studio is an easy process and a very important step in providing equal access for all students. Just make sure you keep in mind that these captions are machine generated. They're not perfect, and the system will obviously have more trouble with technical terms than everyday words, so you'll need to closely review and edit your captions if needed.

Canvas Studio Captioning Features:

  • Request auto-generated captions
  • Edit caption text for accuracy
  • Download auto-generated captions as .srt format
  • Closed captions are available to screen reader users, providing braille access and alternate voice access.
  • Instruction file to add captions to media in Canvas Studio


Zoom Auto Captions

Zoom has many options for creating virtual closed captioning in your Zoom meetings and webinars that provide subtitles for video conferencing. These options can be enabled and used for participants to easily follow the conversations or to meet accessibility requirements.

In meetings, the host or another meeting attendee assigned by the host can provide manual captioning, an integrated third-party closed captioning service can provide the captioning, or Zoom’s live transcription feature can provide automatic captioning through closed caption settings. These same options are available with webinars, although manual captioning can only be provided by the host or a panelist. Any of these captioning options are also viewable in Zoom Rooms.  For more information on how to enable these features please visit the following link


YouTube Auto Caption

YouTube auto caption is a FREE tool and is an automatic process. When uploading a video to YouTube, it will automatically add captions to your multimedia. Access and edit these captions by accessing the creator’s studio, selecting the Captions and CC button, and selecting the AUTOMATIC caption file. This tool is best used for shorter videos.

Please note***The legal standard for non-live video captioning shown in public is 100% accuracy. YouTube is not always accurate and doesn’t include punctuation and other sound meaning. If you use Youtube Auto Captioning the captioning should be reviewed and adjusted for accuracy.

See helpful tutorial video below:

3C Media Solutions

  • 3C Media (See more about 3C media below)


If you are a Chaffey Professor and you created a video to use for instruction you can use 3C Media. See information below:

Get Free Captioning for your Original Instructional Video Content with 3C Media!

All employees in the California Community Colleges can store large video files for free using the 3C Media Solutions  storage service  Videos stored at 3C Media can be embedded in web pages, in classes, or be shared using a URL link without taking up lots of space.  However, free captions are only available to you under very specific conditions: 

  1. if you created and own the content of the video
  2. if you are using the video in a class (it can be for face-to-face or online classes)
  3. you uploaded the video directly into 3C Media (youtube-linked videos cannot be captioned through 3C Media, even if the video belongs to you)


Why is 3C Media captioning limited?

Free captions with 3C Media are provided through a Distance Education (DECT) block grant provided by the Community College system. Even though the grant is for distance education, the account manager has clarified that they are for any digital video used in any class type, so you can request captions for any video you plan to share in a digital format for instructional purposes.  You will be provided with this information when you request captions within 3C Media. 


How do I get started using 3C Media?

Accounts are free, but professors must register for your 3C Media account using the same Chaffey email address that appears as the primary email address in your Canvas LMS account. 3C Media will only sync with Canvas if you use the exact same email address to set up 3C Media as the one that is listed in your Canvas account.


Requesting 3C Media Captioning- for professor-created videos

With the click of a button you can request captions for any videos uploaded to 3C Media. Captions can be requested directly in the 3C Media website or from 3C Media within Canvas.  When making your request, you need to provide:  

  • your name
  • the title of the video
  • the length of the video
  • the course where you will use it

That's it! Turnaround time is typically under 1 week.


3C Media Resources



You cannot show this video until it is captioned. You will need to work with your department Dean/Supervisor to secure funding and contact an outside agency to have the videos captioned. You may need to look at alternative funding sources. If the publisher doesn’t have a current version of the video with captioning or is no longer in business the video can be captioned by a captioning service.


DPS recommends the following vendors:

Automatic Sync Technology


For additional questions, please contact Jason Schneck, DPS Alternate Media Specialist, at



Video Captioning and Community Colleges

California community colleges have a legal responsibility to provide equal access to video and audio resources for students, faculty and staff who are deaf or hard of hearing. This is often most easily accomplished through captioning of video resources and audio descriptions.

Video Captioning Policy at Chaffey College

The alternate media specialist arranges for all Chaffey Community College District "legacy" video tapes to be captioned. Legacy video tapes are those videos the district has purchased for use in the classroom (as prescribed by the curriculum) that were not closed captioned and cannot currently be purchased in a closed captioned format from the distributor/copyright owner. All current videos purchased that support the mission of the district should be closed captioned prior to purchase and must be closed captioned prior to using for class instruction according to section 508 of the Rehabilitation Act of 1973 (amended 1998). 

New purchases of videos material for class instruction will need to be closed caption or transcribed. Faculty and staff are responsible for ensuring the material is accessible. (For guidance on how to make sure your material is purchased in an accessible format please contact Jason Schneck (alternative media tech specialist) at

Current videos being viewed as part of the curriculum need to be converted to a closed caption version if not already in an accessible format.


TTY Services

If you are hearing- or speech-impaired, DPS offers Text Telephone (TTY) services to help you communicate over the phone. The device is required on both ends of the conversation to enable communication.

To request a TTY device, contact Jason Schneck at