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Hospitality Management

Do you gain satisfaction by making someone's getaway at a hotel, bed and breakfast or other lodging establishment unforgettable? Does the idea of planning and executing successful special events peak your interest? Chaffey College can provide you with the skills to fulfill your passion through its hospitality management program. We'll prepare you for employment in the industry and help you advance in your career if you already have a job in the field. You have the option to pursue associate's degrees or certificates in hotel management, food service management and event planning. 

You'll gain experience through internships and work-study, making you appealing to employers. And employers will work with you to develop management experience, problem-solving and team leading skills. As members of our advisory committee, these industry professionals impart real-world experience to you and keep our programs current to meet the needs of the industry. Companies with which our students get on-the-job training include Hilton, Marriott, California Pizza Kitchen, Starbucks, DoubleTree and other prominent hotels and restaurants.

Along the way, all of our students will learn theory and practical aspects related to hospitality management.

Hospitality Management: Event Planning Certificate (PDF)

Hospitality Management: Food Service Management AS and Certificate (PDF)

Hospitality Management: Hotel Management AS and Certificate (PDF)

 

Career Opportunities

Here are just a few of the types of places you can gain entry-level management positions with a hospitality management education: 

  • Amusement and Recreation Parks
  • Assisted Living Facilities
  • Bed and Breakfasts
  • Convention Centers
  • Cruise Lines
  • Event Planning Services
  • Hotels
  • Motels
  • Travel Agencies

Degrees and Certificates

Associate of Science in Hotel Management 

Students who receive the associate in science or certificate in the hotel management program will be prepared to work in entry-level management positions of the hospitality industry. Included among the employment opportunities are hotels, resorts, motels, bed and breakfast operations, hostels, cruise lines, arenas, amusement parks, recreational parks and owner-operated businesses. The program is also beneficial to employees in the hotel industry who want to enter management positions as well as managers who want to pursue higher education and industry credentials for promotional opportunities.

Associate of Science in Food Service Management 

The food service program prepares students for management positions in the rapidly growing food service industry. Graduates are prepared to assume management responsibilities in hotels, restaurants, private clubs, amusement parks, resorts, commercial food services operations, commercial kitchens, institutions, cruise lines and owner-operated businesses. The program also prepares students to learn how to open a catering or food service business, as well as employees in the food service industry who wish to advance to managerial positions. Managers in the food service industry who wish to advance in their careers can use this program for industry credentials and promotional opportunities.


Certificates

Hotel Management Certificate

This program mirrors the associate's degree program. View the hotel management certificate gainful employment disclosure to learn more. 

Food Service Management Certificate

This program mirrors the associate's degree program. View the food service management certificate gainful employment disclosure to learn more. 

Event Planning Certificate

Event management is a growing field, which includes the planning and execution of successful conferences, meetings, trade shows and social events hosted both locally and globally. The program teaches students how to plan, market and manage any event from birthday parties, to weddings and corporate meetings, as well as exhibitions, conventions and trade shows. Students who graduate with the certificate will be confident to work for large corporations, hotels and convention centers. They may also elect to work for themselves in lucrative careers as wedding planners, private corporate planners or event specialists and consultants.

 

Faculty

 

Daniel Bentum M.A., J.D.
Professor Hospitality Management
daniel.bentum@chaffey.edu

Professor Bentum is an alumni of Chaffey College and has taught hospitality management at Chaffey since 2003. He holds degrees in hospitality management and education, as well as a Juris Doctorate from California State University and Northwestern California University School of Law. He has over 30 years of experience in the hospitality industry. He began his career in hospitality working for the McDonald’s Corporation in the United Kingdom as a crew member and advanced to a manager. He also worked as a manager and director for several hospitality organizations such as the Hilton, Marriott and Doubletree Hotels, and the Ontario Convention Center/SMG.

He is a member and proctor for several hospitality organizations such as the American Hotel and Lodging Association. He was recognized by the Who’s Who Historical Society as one of its newest members to appear in the 2001-2002 edition of the International Who’s Who of Professional Management, for having demonstrated exemplary achievement and distinguished contributions to the business community. His teaching philosophy is embedded on motivating and inspiring students to succeed. Teaching is his passion, and he believes in the words of Confucius who said, “If you think in terms of a year, plant a seed; if in terms of ten years, plant trees; if in terms of 100 years, teach the people.” Professor Bentum strives to be an example for his students and instills in them humility and the service element incumbent with the hospitality industry.

 

Mark Forde
Coordinator, Hospitality Management, Interior Design, Fashion Design / Fashion Merchandising
mark.forde@chaffey.edu

Professor of Culinary Arts Mark Forde imparts his vast experience as a world-renowned executive chef to the next generation of chefs and caterers. He oversees the culinary arts and baking programs at Chaffey College, and coordinates numerous others including hospitality management, fashion design and merchandising, interior design and culinary arts. Mark’s career has spanned the globe, serving as an executive chef and culinary arts lecturer in France, Ireland, London, Boston, Beijing and Manila. He has worked as executive chef for the Waldorf Hotel and the historic Mon Plaisir restaurant, both in London, Boston’s Upstairs at the Pudding, as well as Dublin’s Whites on the Green, Roly’s and The Park. He has cooked for numerous celebrities and world leaders during his career, but considers Julia Child the most memorable. Mark won Chaffey’s annual Puck Award and Faculty of the Year Award. He received the Diversity Award through the Compass Group and served as lecturer in Beijing in 2009-2010 as well as Manila in 2011-2013.

He holds a master of fine arts and a bachelor of arts from the University of California, Riverside.

 

Clay Miale
Adjunct Professor Hospitality Management
clay.miale@chaffey.edu

Professor Miale serves as director of sales and marketing for the Delta by Marriott Ontario, Airport Hotel. He graduated from the University of Las Vegas, William F. Harrah School of Hotel Administration with a bachelor of science degree. He was the first intern at The Orleans Hotel Casino, and interned over 1,000 hours in seven departments. He has 25 years of experience in the hospitality industry. He worked for Marriott Hotels for 11 years and seven years with Carlson Hotels, Hilton and Holiday Inn.

He is a nine-time Marriott Golden Circle Winner, Sales Manager of the Year 2007 and a two-time winner of Sales Team of the Year for the Marriott Hotel Western region. He also has awards for Service Excellence and is a Sales Leadership Award Winner for Carlson Hotels. He worked in banquets and events for Bally’s Hotel Las Vegas and the Ontario Convention Center. He is a member of the California Society of Association Executives, Hospitality Sales and Marketing Association International and California Lodging Association. He is also a Lions Club board member and former Steven’s Hope board member.