Complaint Procedures

It is recommended that general concerns and complaints be filed at the lowest possible level, with the supervising manager of the area of concern. However, if such processes have occurred without resolution, you may file a formal complaint to one of the areas below: 

To file a complaint regarding a employee at Chaffey, contact Alisha Serrano, Interim Executive Director of Human Resources, Student Services and Administration (SSA) building, 5885 Haven Avenue, Rancho Cucamonga, CA 91737. You may also call (909) 652-6531. 

For information regarding the requirements of Section 503 and 504 of the Rehabilitation Act of 1973 or to file a complaint, contact Jacob Peck, Director of Disability Programs and Services, Administration (AD) building, 5885 Haven Avenue, Rancho Cucamonga, CA 91737 or call (909) 652-6379. 

To file a general complaint, you can complete the district's complaint form or contact Dr. Tomeika Carter, Executive Director of Student Support Services, Student Services and Administration (SSA) building, 5885 Haven Avenue, Rancho Cucamonga, CA 91737. You may also email student.discipline@chaffey.edu or call (909) 652-6510.