At Chaffey, online education offers a flexible learning environment with on-demand embedded supports.
Be Tech Ready to work on CanvasWe use Canvas as our learning management platform, which connects you to your online course(s), instructor(s), and fellow classmates! From within Canvas you will be able to access and complete coursework, engage in discussion forums, participate in real-time meetings, and so much more!
Canvas Student App
Canvas has a free app that helps students keep track of course announcements, assignment due dates, and instructor feedback, like better than accessing Canvas through the internet browser on your phone.
Getting Started With Online Education
Steps to Register and Enroll
Chaffey College has one process for registering and enrolling in all classes at the college. The process is the same for online, hybrid, or face-to-face classes. Please visit the college's Admissions and Records page for more information on enrolling in classes at Chaffey College.
Once you've completed all the registration requirements, you will be ready to start enrolling for online education courses!
Register for your course(s) via MyChaffey
Need help registering for the courses you already chose? Reach out to an Admissions and Records Staff Member
Preparation before the term starts
Navigate through our Intro to Canvas course. This is a self-paced course that contains tutorials and instructions to prepare
students for using Canvas at Chaffey College.
Two weeks before the term starts, access Canvas and the Student Support Hub. Students
will have access to Canvas two weeks prior to their registered course(s) start date.
This does not mean you will be able to access your course(s), it will allow you to
see your course(s) in your future course list and access the Student Hub for immediate online support.
Check your Panther email! Important communication from the college and your instructors will be sent to your college email. You can access your panther email by logging into your MyChaffey portal and selecting the Gmail icon.
Frequently Asked Questions
- Canvas - All distance education courses at Chaffey College are taught using Canvas, the college's learning management system.
- Online - The course takes place completely online in Canvas and all work is completed and submitted online. Some online courses have required live meeting times, as displayed in the course schedule. Online courses without required live meeting times will have weekly work and deadlines.
- Hybrid - The course takes place partially online and meets partially on campus; attendance and participation in both are required. The on-campus portion will have required meeting times, as displayed in the course schedule.
- Log in to your MyChaffey portal
- Select the Canvas link on the launch pad
- Start participating in your course by selecting the desired course card off your Canvas dashboard.
Don't panic, we are here to help! There may be a few reasons you cannot log in:
- You may be attempting to access Canvas too soon. Students don't have access to Canvas until two weeks prior to the start date of their course(s).
- You recently added a distance education course via an add authorization. Students who add a distance education course are given Canvas course access within two hours of adding the course in MyChaffey portal.
If none of the reasons apply to you, please make sure to contact our help desk by submitting a DE Support Ticket.
Online classes are attended exclusively on the Internet; there are no regular on-campus meetings. However, many online classes do require specific meeting dates and times for specific online activities. Instructors provide details of these and other requirements in the class syllabus.
If you are enrolled in a hybrid course, there are required meeting dates. Please check your course schedule, for information on meeting times and location.
Online Class Waitlist
The waitlist process for online classes, prior to the beginning of the semester, is the same as for face-to-face classes.
Online Class Add Process
Students wishing to add an online class after registration closes or after the class start date should email the instructor as soon as possible. The email to the instructor should include the following information: student’s full name, student ID number, position on waitlist (if applicable), and the name and section number of the course.
Faculty email addresses can be found on the employee directory page of the Chaffey College website.
Hybrid Waistlist and Add Process
Students wishing to add a hybrid course should attend the first class meeting on the day, time and location listed in the schedule of classes and on our online course list.
If you have received an add authorization from an instructor, please be sure to register as soon as possible. You would register through MyChaffey using the "Self-Service Registration" link. If you have trouble registering, please review our Self-Service Registration Instructions video, or contact one of our GPS Centers.
Attendance for an online course is established by your instructor. Make sure to read through your course syllabus to understand the course attendance policy. If you have questions about your attendance, please contact your instructor for more information.
Attendance can be a factor for an instructor to initiate a drop. It is important to log in to your course as soon as possible on the course start date, read over the syllabus and complete any required "check-in" activity. First day attendance should be addressed somewhere in the course and/or within your course syllabus. If you have any questions regarding attendance, please contact your course instructor.
California Community Colleges Online Education Initiative (OEI) has developed the online student readiness tutorials, a series of interactive multimedia tutorials that address the real challenges experienced by online students, new and experienced, while pursuing success in online classes.
The goal of these tutorials is to assist California community college students with developing the skills required to be successful in an online course. These tutorials are excellent resources for all students taking online, hybrid or enhanced courses.
There are eleven courses in the series with the longest one being 12 minutes. The link to the information page and videos can be found by selecting the following: Online Student Readiness Tutorials.
Need Canvas Technical Assistance?
Canvas 24/7 Help is only available to registered students, faculty, staff. Please login to your Canvas account, and click on the Canvas Help button on the Global Navigation to access all technical support resources.
Need additional online support?
Complete a DE Support Service ticket. Please be advised the Office of Distance Education operates Monday – Friday, 7:30 a.m. - 4:30 p.m., and we are closed on the weekends. All tickets will be reviewed and responded to within 24 – 48 hours from the time of receipt with the exception of weekends; whereas, they will be reviewed on the next business day.
If you are having a technical issue unrelated to Canvas; for example, MyChaffey Portal access, Self-Service Registration access, etc., please contact our IT Help Desk at 909-652-6789.