Frequently Asked Questions

What is a Success Center?

The Success Centers provide free academic assistance to all students enrolled at Chaffey College.

Who can use a Success Center?

Any currently enrolled Chaffey student.

Where are the Centers located?

Each Chaffey campus has a Success Center. See the links on the left for details.

Who works in the Success Centers?

Every Center is led by a faculty member, an “Instructional Specialist,” who creates, organizes, and schedules the learning activities. Each Center is also staffed by experienced, highly trained college graduates who provide subject expertise in many areas. Instructional assistants and apprentices provide tutoring services, lead study groups, and assist with directed learning activities.

Are the Center services free?

Yes. Success Center services are free to all Chaffey College students. The only requirements are that students comply with campus policies regarding Success Center use and show their Chaffey College identification card at entry.

Are students required to use the Success Centers?

All students are invited to use the Success Centers. However, some departments, such as English, ESL or Reading have classes that require students to attend the Centers for workshops, supplemental instruction, or directed learning activities.

How will teachers know their students have attended
a Center activity?

Instructors with required hours may request reports that document their students' activities and total hours in the Centers. Most faculty members request a signed form from their students as evidence of Center attendance .

Are the Success Centers equipped to help students
with special needs?

Yes. All of the Centers are supported with specialized software and equipment to assist with learning. This includes Kurzweil, Jaws and Magic. In addition, all tutors receive training in meeting the needs of students with special needs.

Why go to the Success Centers?

Statistics indicate that students who attend the Centers are not only more likely to complete their class but also to succeed.

When is the Chino Success Center open?

The Center is open from Monday through Thursday from 8:00 a.m. to 8:00 p.m. and Friday from 10:00 a.m. to 2 p.m.
See Other Success Center links to the left for hours of operation.

Do I need to make an appointment?

At the Chino Center walk-in students are always welcome and are taken in first-come, first-served order. Appointments are suggested but not required.