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Frequently Asked Questions About
Students with Disabilities
This page is dedicated to answering questions that you may have regarding DPS and
accommodations for students with disabilities for access to instruction.
Please review the list of questions below. Click on any of the questions that interest you and it will
link you to an answer. If your question is not on the list, please contact DPS at 909/652-6379 and we
would be glad to assist you.
(Click on a question to show and hide the answer)
WHAT IS DPS?
Disability Programs and Services (DPS) is a program designed to assist students with disabilities
succeed in college. It is also here to assist the instructors with students with disabilities in their
classes, better serve those students.
AM I REOUIRED TO MAKE ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES IN MY
Yes. There are three key laws that require colleges to make special accommodations for students
SECTION 504 OF THE REHABILITATION ACT OF 1973
No student can be excluded from any course, major, or program solely on the basis of a
Certain academic accommodations are mandated, especially in regard to the provision of
alternate testing and evaluation methods for measuring student mastery, except where such
alteration would result in a modification of course objectives (as stated in the Course Outline
of Record). "in its course examinations or other procedures for evaluation student's
academic achievements in its programs, a university shall provide such methods forevaluation the achievement of students who have disabilities as will best ensure that the
results of the evaluation represent the student's achievement in the course, rather than
reflecting the student's impaired sensory, manual or speaking skills (except where such skills
are the factors that the test purports to measure)."
Modification, substitution, or waiver of a course, major, or degree requirement may be
necessary to meet the needs of a student with learning disabilities.
Changes in time limits to complete a degree may be required.
It is discriminatory to restrict the range of career options in counseling students with
disabilities as compared to non-disabled students unless such counsel is based on licensing
or certification requirements for the profession.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA)
There may be no exclusion of a person based on his/her disability.
Eligibility criteria that screen out individuals with disabilities must be based on actual safety
factors, not stereotypes or assumptions.
It is discriminatory to fail to make "reasonable" modifications in policies, practices, and
procedures. It is illegal for an entity to refuse to serve persons with disabilities or serve them
differently because of insurance conditions.
SECTION 508 OF THE REHABILITATION ACT OF 1973
All films, videos, college web sites, and all other electronic media must be fully accessible to
persons with disabilities.
All brochures, catalogs, schedules, texts, handouts, etc. must be available to students in
alternate formats such as Braille and e-text.
I HAVE STUDENTS WITH DISABILITIES IN MY CLASS. WHERE CAN I GO FOR HELP?
Disability Programs and Services (DPS) department at Chaffey will try to help you. We are located in
CCW-21 A (on the west side of the cafeteria, across from Financial Aid), ext. 6379. (from offcampus,
WHAT ASSISTANCE CAN DPS PROVIDE?
The DPS office can provide test accommodations, enlarged print, recording, or brailing for your
handouts. We will also help with any needed classroom modifications (lowering lab tables, etc.) and
provide tram transportation for students between classes.
The DPS program also has equipment that can assist vision impaired or dyslexic students with
reading materials. We have both print enlargers and software that "read" text aloud. Adapted
equipment/ software has been set up in the Library, Student Success Centers, and other places
throughout campus. The off campus sites also have adapted equipment/ software.
If you feel a student has some disability that has not been diagnosed, please refer the student to the
DPS program. Instructors are a significant source of referrals, especially in the learning disabilities
area. The student cannot be required to register with DPS, but many will.
MUST I ACCEPT DPS STUDENTS IN MY CLASS WHOSE DISABILITY CLEARLY PLACES
THEM OR THE REST OF THE CLASS IN DANGER?
No, but please talk to us about this exclusion before you actually exclude the student. Any exclusion
must be handled very carefully to insure its legality and in the best interest of the student and the
WHAT SPECIAL ACCOMMODATIONS DO I NEED TO MAKE IN LABORATORY CLASSES?
Discuss any safety concern you have with DPS. We can ensure that labels are included in Braille or
large print. We can also try to add visual or auditory warning systems if necessary.
We can help you rearrange the lab to provide more accessibility. Work with the student and DPS to
identify, modify, and provide appropriate lab equipment, such as adjustable tables, talking
thermometers and calculators, large print, speech output, and tactile timers.
WHAT SPECIAL ACCOMMODATIONS DO I HAVE TO MAKE FOR COURSE REQUIRED
FIELDWORK OR FIELD TRIPS?
Ask the student or DPS for suggestions on how the student might be able to do some fieldwork or
field trips. Attempt to include the student rather than automatically suggesting non-field work or field
If the college provides transportation for the class, the college must also provide accessible
transportation for students who use wheelchairs (e.g. a bus or van with a wheelchair lift).
MUST I LOWER MY STANDARDS BECAUSE I HAVE STUDENTS WITH DISABILITIES IN MY
No. We may (for example) ask you to modify the way you test the student, but we cannot ask you to
lower your standards. The accommodation is not intended to alter the academic rigor of your course,
assignments, or examinations. It is intended to allow the student to access the course materials and
to accurately demonstrate what he or she has learned.
I SEEM TO HAVE STUDENTS WITH LESS THAN AVERAGE IQ's IN MY CLASS. WHAT AM I
OBLIGED TO DO FOR THESE STUDENTS?
These students may be developmentally delayed learners (DDL). Developmentally delayed learners
are students who have an ability level that is significantly below average. Individuals with
developmental delays learn more slowly and have more difficulty with abstract concepts than those
with average or above average intelligence. We do have an entire program for these students, but
they do not have to attend. You should treat them the same way you would treat other students with
disabilities. If they are currently DPS students, we should notify you that they will need
accommodations, and we will try to work with you. If they are not yet DPS students, you might refer
them to the program, and we will work to give them more realistic expectations.
MUST I ELIMINATE THE TIMED TESTS I GIVE THE STUDENTS?
Possibly. If the time limits are a part of the nature of the class and if this fact is clearly outlined in the
Course Outline of Record in the Curriculum Office, then you can continue with time limits. However,
we may ask you to consider whether they are really necessary, and we may ask for extended time
limits for a student with a disability that slows him/her down.
SOME STUDENTS WHO DON'T APPEAR TO HAVE A DISABILITY ARE DEMANDING
ACCOMMODATIONS. HOW DO I KNOW THEY REALLY NEED THEM?
Remember that many disabilities are invisible. If a student needs some sort of accommodation, DPS
will notify you. If you do not receive such a notification, please contact us, and we will try to help you
determine if the student really needs accommodations.
Because of privacy issues, we may not be able to reveal the exact nature of the student's disability,
but we can confirm if the student really needs the accommodations requested.
I FEEL I NEED TO KNOW EXACTLY WHAT THE STUDENT'S DISABILITY IS SO I CAN DECIDE
WHAT ACCOMMODATIONS ARE NEEDED. WILL DPS TELL ME?
By law, much of the information the student gives us is confidential. Occasionally a student actually
wants us to tell you, and we will, if the student has signed a release form allowing us to do so.
I HAVE TWO STUDENTS WHO SEEM TO HAVE THE SAME DISABILITY. ONE IS DEMANDING
ACCOMMODATIONS BUT THE OTHER IS NOT. WHAT IS GOING ON HERE?
Remember that there are degrees of disability. One student may have little difficulty with an
assignment that another student with the same disability may find overwhelming. Also, some
students simply deal better with their disability than others do. This will vary a lot with the general
psychological state of the student and the recency of the disability. Additionally, one student may
have some additional, invisible, disability that the other student does not share.
I HAVE A STUDENT WHO CLEARLY HAS A DISABILITY BUT WHO HAS NOT ASKED FOR
ANY ACCOMMODATIONS. WHAT SHOULD I DO IN THIS SITUATION?
In post-secondary settings it is the student's responsibility to request special accommodations, but
faculty members can make a student comfortable by inquiring about special needs. One easy way
this can be done is to include in the syllabus a statement inviting students to discuss their special
needs with you (this also makes it a general statement, not neglecting students with invisible
disabilities or singling out the one student who appears to have a disability).
Example #1: "If you have a disability documented by a physician or other appropriate professional
and wish to discuss academic accommodations, please contact the DPS office (652-6379) ASAP.
Please be sure to allow adequate time to arrange an appropriate accommodation."
It might also be helpful if you add a statement about the accessibility of texts, electronic media, etc.
Example #2: "DPS makes available to qualified students alternate formats of texts, handouts, and
videos. These alternate formats are: Braille, Electronic Text (E-Text), and Closed Captioning. DPS
also has a High Tech Computer Lab with a large variety of assistive technologies and some are
available for checkout. Call DPS at 652-6379 for more information. Please be sure to allow adequate
time to arrange an appropriate accommodation."
WHEN AND HOW DO I CAPTION A VIDEO?
The Alternate Media Access Coordinator (AMAC) is responsible for making arrangements for all
Chaffey College District "legacy" video tapes to be captioned. Legacy video tapes are those videos
the Chaffey College District has purchased for use in the classroom (as prescribed by the
curriculum) that were not closed captioned and cannot currently be purchased in a closed captioned
format from the distributor/copyright owner. All current videos purchased that support the mission of
the Chaffey College District must be closed captioned according to section 508 of the Rehabilitation
Act of 1973 (amended 1998). For more information, visit the video captioning page.