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A student works on a laptop at the Chino campus.
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Online Learning

Distance education, also known as online education, gives you a chance to take classes from home or wherever else you have access to a computer. Not everyone has the ability to make it to classes in person at specific times due to various other commitments.

With distance education, you complete your coursework at times that fit into your schedule. Despite the added flexibility, you’ll still be expected to fulfill requirements of in-person courses such as completing assignments, online activities such as quizzes and tests and interact with the instructor and other students.

Click through each tab in the section below to find information regarding registration and tuition, technical requirements, and other distance education basics.

Frequently Asked Questions

Is online, or distance education, right for me?

Chaffey College offers a variety of distance education courses designed to allow you the flexibility of completing classes outside the traditional classroom, during times that fit your schedule.

Are you looking for:

  • courses that meet your schedule?
  • less time traveling to and from campus?
  • classes that fit your learning style?
  • an environment that lets you learn at your own pace?
  • the ability to attend class anytime, anywhere?
  • Distance education courses are not designed to be easier than traditional classes. They contain the same content and academic rigor as regular classes with the difference of how the course material is delivered. Students should expect to spend the same amount of time (sometimes even more) reading, writing and studying for online classes as they would in regular classes. Students succeed in these classes when they manage their time well, log into classes regularly, submit completed work on time, meet class expectations and communicate with their instructor effectively.


How are online education courses taught?

  • Canvas - All distance education courses at Chaffey College are taught using Canvas, the college's learning management system.
  • Online - Online classes are attended exclusively on the Internet. There are no regular on-campus meetings. However, some online classes do require specific dates or times or interactive Internet class activities. Instructors provide details of these and other requirements in the class syllabus. Students should log on to the college course management system after noon on the first scheduled day of the class.
  • Hybrid - Hybrid classes are a combination of online and classroom instruction. Students meet with the instructor at the designated location on the stated days and times throughout the term. The first face-to-face meeting will take place the first scheduled week of the class. Students should refer to the schedule of classes for the class meeting dates, times and location.


How do I register for a distance education course?

Chaffey College has one process for registering or enrolling in all classes at the college. The process is the same for online, hybrid, or face-to-face classes. Please visit the College's admissions and records pages for more information on enrolling in classes at Chaffey College.

How much does a distance education course cost?

Online and hybrid courses have the same tuition and fee requirements as any other class at Chaffey College. Please visit the the cashier's office ​page [NOTE: need hyperlink to new URL] for more information.

If you qualify to receive the Board of Governor's Fee Waiver (BOG) or are eligible for financial aid, your tuition may be at no cost to you- please be sure to contact the financial aid office for more information about financial aid.

What are the distance education technical requirements?

Students considering an online or hybrid class should have easy and regular access to a personal computer with the following minimum capabilities:

  • Access to the internet through DSL, cable, FIOS or other high speed connection
  • Use of a major browser such as Microsoft Internet Explorer, Firefox, Google Chrome, or Safari
  • Operating systems: Windows, Mac OSX Panther or Android
  • An active e-mail account that permits attachments to be delivered and received
  • Ability to view PowerPoint presentations
  • Ability to view and create Word documents, or .rtf files
  • Some online classes may require the following:
  • Ability to view iPod content (Quicktime)
  • Ability to view streaming video



Are you ready to try out distance education?

Get started by exploring our Canvas “Look Around” course. It is meant for students who are:

  • enrolled in a distance education course
  • thinking about registering for a hybrid or online course
  • exploring Canvas before the start of their course. Visit the Canvas “Look Around Course.”


How do I access my online course?

  • Log in to your MyChaffey portal
  • Select the Canvas link on the launch pad
  • Start participating in your course by selecting the desired course card off your Canvas dashboard


Is my computer distance education ready?

Before you get started with your online coursework, check a few things on your computer to make sure it is ready for online learning. The Internet browser is an important factor in making sure everything works during the semester.

Moodle and Canvas support the last two versions of every browser release but it has been our experience that Google Chrome, Firefox and Safari work the best.

We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in.

Some online course content may require the following plug-ins:

  • Adobe Flash - The majority of the web videos will be in flash
  • Adobe Reader - Usually required to read PDF files
  • Java - A free program that makes it possible for many communication features to work effectively


What do I do if I can’t log in?

Don't panic, we are here to help! There may be a few reasons you cannot log in:

  1. You may be accessing too early. You may be attempting to access Canvas too soon. Students don't have access to Canvas until the course start date.
  2. You added a distance education course via an add code within the last 24 hours during a business day (Monday-Friday). ​ Students who add a distance education course via an add code are uploaded into Canvas after one full business day.

If none of the reasons apply to you, please make sure to contact our help desk at (909) 652-6975.

Is there an attendance policy for courses?

Attendance for an online course is established by your instructor. Make sure to read through your course syllabus to understand the course attendance policy. If you have questions about your attendance, please contact your instructor for more information.

Can I get dropped from a course because of attendance?

Attendance can be a factor for an instructor to initiate a drop. It is important to log in to your course as soon as possible on the course start date, read over the syllabus and complete any required "check-in" activity. First day attendance should be addressed somewhere in the course and/or within your course syllabus. If you have any questions regarding attendance, please contact your course instructor.

Do I ever have to come to campus?

Online classes are attended exclusively on the Internet; there are no regular on-campus meetings. However, some online classes do require specific dates or times or interactive Internet class activities. Instructors provide details of these and other requirements in the class syllabus.

If you are enrolled in a hybrid course, there are required meeting dates. Please check your course schedule, the schedule of classes, or our online course list for information on meeting times and location.

How do I waitlist or add a distance education course?

Online Class Waitlist

The waitlist process for online classes, prior to the beginning of the semester, is the same as for face-to-face classes. Learn more about wait list information.


Online Class Add Process
Students wishing to add an online class after registration closes or after the class start date should email the instructor as soon as possible. The email to the instructor should include the following information: student’s full name, student ID number, position on waitlist (if applicable), and the name and section number of the course.

Faculty email addresses can be found on the employee directory page of the Chaffey College website OR by selecting the instructors name on our DE Online Class List.

Hybrid Waistlist and Add Process
Students wishing to add a hybrid course should attend the first class meeting on the day, time and location listed in the schedule of classes and on our online course list.

I received an “add code.” How do I use it?

If you have received an add code from an instructor, please be sure to use it as soon as possible. You would register through MyChaffey using the "Add Code Registration" link. If you have trouble registering using a valid add code, please contact one of our GPS Centers.

What should I do if I need to file a grievance?

It is recommended that general concerns and complaints be filed at the lowest possible level, with the supervising manager of the area of concern. However, if such processes have occurred without resolution, you may file a formal complaint. Please refer to the Chaffey College Complaint Procedures page for more information on procedures and policies.

Is online tutoring available?

We provide SmartThinking for students, which is an online tutoring service available for distance education students registered for fully-online and hybrid courses. Your instructor should have access information available on your course navigation.

How do I learn more about preparing for online education?

California Community Colleges Online Education Initiative (OEI) has developed the online student readiness tutorials, a series of interactive multimedia tutorials that address the real challenges experienced by online students, new and experienced, while pursuing success in online classes.

The goal of these tutorials is to assist California community college students with developing the skills required to be successful in an online course. These tutorials are excellent resources for all students taking online, hybrid or enhanced courses.

There are eleven courses in the series with the longest one being 12 minutes. The link to the information page and videos can be found by selecting the following: Online Student Readiness Tutorials.