WEBVTT 00:00:00.000 --> 00:00:00.500 align:middle line:90% 00:00:00.500 --> 00:00:03.990 align:middle line:84% SPEAKER 1: August 12th, 2020, getting ready for the fall 00:00:03.990 --> 00:00:05.664 align:middle line:90% semester convocation. 00:00:05.664 --> 00:00:08.039 align:middle line:84% And it just wouldn't be right without the car club saying 00:00:08.039 --> 00:00:09.030 align:middle line:90% hello to start with. 00:00:09.030 --> 00:00:12.600 align:middle line:84% So we'd like to at least welcome you back in the car club style. 00:00:12.600 --> 00:00:15.580 align:middle line:84% Club, you got something to say to our faculty and staff? 00:00:15.580 --> 00:00:16.560 align:middle line:90% [ENGINE REVVING] 00:00:16.560 --> 00:00:19.990 align:middle line:90% [MUSIC PLAYING] 00:00:19.990 --> 00:00:27.840 align:middle line:90% 00:00:27.840 --> 00:00:29.210 align:middle line:90% SPEAKER 2: Welcome back. 00:00:29.210 --> 00:00:31.274 align:middle line:84% Here's to another great year at Chaffey. 00:00:31.274 --> 00:00:33.587 align:middle line:90% [MUSIC PLAYING] 00:00:33.587 --> 00:00:34.170 align:middle line:90% SPEAKER 3: Hi. 00:00:34.170 --> 00:00:36.263 align:middle line:90% Welcome back, guys. 00:00:36.263 --> 00:00:37.930 align:middle line:84% SPEAKER 4: Here's to another great year. 00:00:37.930 --> 00:00:40.460 align:middle line:90% 00:00:40.460 --> 00:00:41.730 align:middle line:90% SPEAKER 5: Welcome back. 00:00:41.730 --> 00:00:43.772 align:middle line:84% SPEAKER 6: Looking forward to get back on campus. 00:00:43.772 --> 00:00:46.080 align:middle line:84% Hope everybody had a great summer. 00:00:46.080 --> 00:00:48.777 align:middle line:84% SPEAKER 7: Welcome back, and let's have a great year. 00:00:48.777 --> 00:00:49.610 align:middle line:90% SPEAKER 8: Hi, guys. 00:00:49.610 --> 00:00:50.180 align:middle line:90% Welcome back. 00:00:50.180 --> 00:00:51.325 align:middle line:90% Let's have a good year. 00:00:51.325 --> 00:00:53.410 align:middle line:84% SPEAKER 9: Can't wait to see you guys this year. 00:00:53.410 --> 00:00:56.328 align:middle line:90% [MUSIC PLAYING] 00:00:56.328 --> 00:00:57.370 align:middle line:90% SPEAKER 10: Welcome back. 00:00:57.370 --> 00:00:59.320 align:middle line:90% Wish you were here. 00:00:59.320 --> 00:01:01.296 align:middle line:84% SPEAKER 11: And here's to another great year. 00:01:01.296 --> 00:01:03.240 align:middle line:90% [MUSIC PLAYING] 00:01:03.240 --> 00:01:04.700 align:middle line:90% 00:01:04.700 --> 00:01:07.450 align:middle line:84% SPEAKER 12: All right, I think that does it. 00:01:07.450 --> 00:01:11.370 align:middle line:90% [MUSIC PLAYING] 00:01:11.370 --> 00:01:18.740 align:middle line:90% 00:01:18.740 --> 00:01:21.140 align:middle line:84% CINDY WALKER: Welcome back, Chaffey family. 00:01:21.140 --> 00:01:24.490 align:middle line:84% I've missed you during my sabbatical year. 00:01:24.490 --> 00:01:25.830 align:middle line:90% Glad to be back. 00:01:25.830 --> 00:01:27.330 align:middle line:84% I usually say something about hoping 00:01:27.330 --> 00:01:29.520 align:middle line:84% that you're refreshed from your summer vacations, 00:01:29.520 --> 00:01:31.990 align:middle line:84% but I really can't say that this year. 00:01:31.990 --> 00:01:34.860 align:middle line:84% In fact, most of you have probably spent the summer 00:01:34.860 --> 00:01:38.650 align:middle line:84% rethinking your online courses, learning, reading, 00:01:38.650 --> 00:01:41.340 align:middle line:84% and having important conversations about racism 00:01:41.340 --> 00:01:45.940 align:middle line:84% in the United States, or maybe even joining Black Lives Matter 00:01:45.940 --> 00:01:47.550 align:middle line:90% protests. 00:01:47.550 --> 00:01:49.140 align:middle line:84% Even though I've been deeply engaged 00:01:49.140 --> 00:01:52.800 align:middle line:84% in equity work and training at Chaffey for many years, 00:01:52.800 --> 00:01:56.460 align:middle line:84% I too found that I needed to go deeper in my own learning 00:01:56.460 --> 00:01:59.840 align:middle line:84% and self-reflection, really examining my own practices 00:01:59.840 --> 00:02:04.760 align:middle line:84% and engaging in anti-racist activity. 00:02:04.760 --> 00:02:06.590 align:middle line:84% I look forward to learning and growing 00:02:06.590 --> 00:02:09.710 align:middle line:84% with you, my Chaffey colleagues, and figuring out ways 00:02:09.710 --> 00:02:12.920 align:middle line:84% that we can disrupt systems of oppression and racism 00:02:12.920 --> 00:02:16.510 align:middle line:84% that often subtly, and sometimes not so subtly, 00:02:16.510 --> 00:02:20.820 align:middle line:84% are embedded in higher education. 00:02:20.820 --> 00:02:24.290 align:middle line:84% I'm committed to working towards a future that really embraces, 00:02:24.290 --> 00:02:29.120 align:middle line:84% celebrates, and honors the dignity, experiences, history, 00:02:29.120 --> 00:02:34.070 align:middle line:84% stories, and voices of students, faculty, staff, managers 00:02:34.070 --> 00:02:38.930 align:middle line:84% of color, and that centers and places equity-mindedness 00:02:38.930 --> 00:02:41.810 align:middle line:84% at the center of all decision-making, policies 00:02:41.810 --> 00:02:43.630 align:middle line:90% and practices. 00:02:43.630 --> 00:02:46.050 align:middle line:84% Thank you for being part of Chaffey College. 00:02:46.050 --> 00:02:48.120 align:middle line:84% We are at a place that can transform 00:02:48.120 --> 00:02:52.840 align:middle line:84% the lives of our students if we design it to do that. 00:02:52.840 --> 00:02:54.340 align:middle line:84% TRISHA ALBERTSON: Hello and welcome. 00:02:54.340 --> 00:02:57.540 align:middle line:84% I'm Trisha Albertson, Classified Senate President, 00:02:57.540 --> 00:03:01.410 align:middle line:84% and accountant in the Budgeting and Fiscal Services Office. 00:03:01.410 --> 00:03:04.010 align:middle line:84% I also represent our classified professionals 00:03:04.010 --> 00:03:07.950 align:middle line:84% statewide as the treasurer on the executive board 00:03:07.950 --> 00:03:12.405 align:middle line:84% with the California Community Colleges Classified Senate. 00:03:12.405 --> 00:03:14.780 align:middle line:84% Classified Senate represents all classified professionals 00:03:14.780 --> 00:03:18.280 align:middle line:84% and shared governance, non-bargaining areas 00:03:18.280 --> 00:03:21.120 align:middle line:90% on campus and statewide. 00:03:21.120 --> 00:03:24.600 align:middle line:84% As college professionals, we use our knowledge and experience 00:03:24.600 --> 00:03:27.500 align:middle line:90% to help guide our campuses. 00:03:27.500 --> 00:03:30.080 align:middle line:84% We work to provide an extra layer of support 00:03:30.080 --> 00:03:34.460 align:middle line:84% to students, usually in procedural matters. 00:03:34.460 --> 00:03:37.040 align:middle line:84% That work complements the support students 00:03:37.040 --> 00:03:39.950 align:middle line:90% receive from faculty. 00:03:39.950 --> 00:03:42.380 align:middle line:84% Right now, the world is changing, 00:03:42.380 --> 00:03:45.780 align:middle line:84% and times are rocky, to say the least. 00:03:45.780 --> 00:03:50.190 align:middle line:84% We understand that, for effective change to occur, 00:03:50.190 --> 00:03:54.270 align:middle line:84% we need to be willing to tear down the current norms 00:03:54.270 --> 00:03:59.100 align:middle line:84% and to be active in rebuilding a better society. 00:03:59.100 --> 00:04:02.470 align:middle line:84% We must be unified with our students, faculty, 00:04:02.470 --> 00:04:04.540 align:middle line:90% and community. 00:04:04.540 --> 00:04:06.820 align:middle line:84% Classified Senate will be part of this healing 00:04:06.820 --> 00:04:10.870 align:middle line:84% process across the campus, the community, the state, 00:04:10.870 --> 00:04:13.280 align:middle line:90% and nationwide. 00:04:13.280 --> 00:04:15.850 align:middle line:84% We will do everything in our power 00:04:15.850 --> 00:04:20.230 align:middle line:84% to work to support all students and our colleagues 00:04:20.230 --> 00:04:23.200 align:middle line:84% towards an impactful and meaningful change 00:04:23.200 --> 00:04:25.950 align:middle line:90% for our futures. 00:04:25.950 --> 00:04:28.080 align:middle line:84% Classified Senate has already been 00:04:28.080 --> 00:04:31.360 align:middle line:84% making movements in these areas through 00:04:31.360 --> 00:04:34.130 align:middle line:84% professional development workshops and leadership 00:04:34.130 --> 00:04:35.980 align:middle line:90% conferences. 00:04:35.980 --> 00:04:40.990 align:middle line:84% Classified professionals have been educating ourselves 00:04:40.990 --> 00:04:46.070 align:middle line:84% about change in our environment and in our students' lives. 00:04:46.070 --> 00:04:49.550 align:middle line:84% Additionally, last year, Classified Senate 00:04:49.550 --> 00:04:52.790 align:middle line:84% provided five student scholarships 00:04:52.790 --> 00:04:57.330 align:middle line:84% to those who had been impacted by the criminal justice system. 00:04:57.330 --> 00:05:00.510 align:middle line:84% We know that there is still a lot to be done. 00:05:00.510 --> 00:05:03.570 align:middle line:84% Classified Senate wants to be the catalyst of change 00:05:03.570 --> 00:05:07.350 align:middle line:84% and improve the lives of our students and community. 00:05:07.350 --> 00:05:10.920 align:middle line:84% Please join us, and help us in this journey. 00:05:10.920 --> 00:05:15.550 align:middle line:84% If you have any ideas, please reach out to Classified Senate. 00:05:15.550 --> 00:05:17.572 align:middle line:90% Thank you for your time. 00:05:17.572 --> 00:05:18.280 align:middle line:90% BARON BROWN: Hey. 00:05:18.280 --> 00:05:21.250 align:middle line:84% My name is Baron Brown, and I was fortunate enough 00:05:21.250 --> 00:05:25.210 align:middle line:84% to be elected as your Faculty Senate President. 00:05:25.210 --> 00:05:28.360 align:middle line:84% I'm thankful and humbled by your confidence, 00:05:28.360 --> 00:05:30.130 align:middle line:84% and I hope that all of you are doing well. 00:05:30.130 --> 00:05:32.440 align:middle line:84% I hope your family is doing well, and your loved ones, 00:05:32.440 --> 00:05:36.730 align:middle line:84% and that you're exercising good self-care, because remember, 00:05:36.730 --> 00:05:41.340 align:middle line:84% you can't give your best unless you're at your best. 00:05:41.340 --> 00:05:44.680 align:middle line:84% And I'd like to thank Dr. Shannon, the executive team 00:05:44.680 --> 00:05:46.010 align:middle line:90% and our governing board. 00:05:46.010 --> 00:05:48.340 align:middle line:84% I look forward to the continued support 00:05:48.340 --> 00:05:51.100 align:middle line:84% from our institutional leaders, and anticipate 00:05:51.100 --> 00:05:54.100 align:middle line:84% great synergy between faculty senate, 00:05:54.100 --> 00:05:57.570 align:middle line:84% the governing board, executive deans, and directors. 00:05:57.570 --> 00:05:59.800 align:middle line:84% And I couldn't complete this brief welcome without 00:05:59.800 --> 00:06:02.290 align:middle line:84% acknowledging and congratulating our new senators, 00:06:02.290 --> 00:06:06.700 align:middle line:84% who are Karin Nelson, Lisa Doget, Christina Holdiness, 00:06:06.700 --> 00:06:11.170 align:middle line:84% Elizabeth Encarnacion, Tamari Jenkins, Jeff Harlow-- 00:06:11.170 --> 00:06:13.120 align:middle line:90% welcome back, Jeff-- 00:06:13.120 --> 00:06:16.500 align:middle line:84% and Stephen-- or Steph-an, Villasenor. 00:06:16.500 --> 00:06:19.855 align:middle line:84% It depends on how Mr. Villasenor wants that pronounced. 00:06:19.855 --> 00:06:22.710 align:middle line:84% And I must thank our outgoing senators, Doug Duno, 00:06:22.710 --> 00:06:26.200 align:middle line:84% Charmaine Fipps, RoseAnn Osmanian, Jon Ausubel, 00:06:26.200 --> 00:06:28.465 align:middle line:90% and Rachel Arciniega. 00:06:28.465 --> 00:06:30.340 align:middle line:84% We all appreciate the great work that you all 00:06:30.340 --> 00:06:33.640 align:middle line:84% put in during your faculty senate terms. 00:06:33.640 --> 00:06:35.350 align:middle line:90% Thank you very much. 00:06:35.350 --> 00:06:38.230 align:middle line:84% And this year's theme is future-mindedness. 00:06:38.230 --> 00:06:41.360 align:middle line:84% And last year's theme was a sense of belonging. 00:06:41.360 --> 00:06:45.640 align:middle line:84% But I posit that future-mindedness should always 00:06:45.640 --> 00:06:49.540 align:middle line:84% include a sense of belonging for our students, employees, 00:06:49.540 --> 00:06:50.900 align:middle line:90% and all of our stakeholders. 00:06:50.900 --> 00:06:53.740 align:middle line:84% They have to feel like they're part of the Chaffey family, 00:06:53.740 --> 00:06:55.690 align:middle line:90% and that we actually care. 00:06:55.690 --> 00:06:58.630 align:middle line:84% So I hope that all of us can work within that spirit. 00:06:58.630 --> 00:07:01.840 align:middle line:84% And as for future-mindedness, I see three primary drivers-- 00:07:01.840 --> 00:07:04.840 align:middle line:90% I'll try to hit them all-- 00:07:04.840 --> 00:07:05.650 align:middle line:90% to work toward. 00:07:05.650 --> 00:07:07.730 align:middle line:84% And I'm going to try to work towards them, 00:07:07.730 --> 00:07:10.150 align:middle line:84% and I hope that all of you can consider these. 00:07:10.150 --> 00:07:12.910 align:middle line:84% Future-mindedness equals preparation. 00:07:12.910 --> 00:07:14.590 align:middle line:84% So on that note, I'd like to discuss 00:07:14.590 --> 00:07:19.450 align:middle line:84% what the Senate [INAUDIBLE] weekly meeting schedule. 00:07:19.450 --> 00:07:24.040 align:middle line:84% Our dedicated senators meet once a week every week, on Tuesdays, 00:07:24.040 --> 00:07:26.540 align:middle line:84% and we conduct the Senate's important business. 00:07:26.540 --> 00:07:30.820 align:middle line:84% However, we have still a lot to learn, for many of us, 00:07:30.820 --> 00:07:32.860 align:middle line:84% about Senate's duties, responsibilities, 00:07:32.860 --> 00:07:35.680 align:middle line:90% and the [INAUDIBLE] in our 10+2. 00:07:35.680 --> 00:07:39.720 align:middle line:84% And so I'd like to know if Senate would entertain 00:07:39.720 --> 00:07:43.030 align:middle line:84% taking at least one of our meeting sessions every month 00:07:43.030 --> 00:07:48.860 align:middle line:84% and having structured training or dedicated committee work. 00:07:48.860 --> 00:07:52.450 align:middle line:84% And if we can do that, we can always be prepared, always stay 00:07:52.450 --> 00:07:56.350 align:middle line:84% ahead of the curve, and be proactive and strategic, 00:07:56.350 --> 00:08:02.170 align:middle line:84% and not reactive and behind the curve at the moment. 00:08:02.170 --> 00:08:04.780 align:middle line:84% Second is future-mindedness should 00:08:04.780 --> 00:08:06.820 align:middle line:90% equal empathy and care for all. 00:08:06.820 --> 00:08:10.660 align:middle line:84% We spend a lot of time showing our concern and our care 00:08:10.660 --> 00:08:15.390 align:middle line:84% for our students and about their welfare, which is appropriate. 00:08:15.390 --> 00:08:19.290 align:middle line:84% However, how well do we care for each other in the Chaffey 00:08:19.290 --> 00:08:20.520 align:middle line:90% family? 00:08:20.520 --> 00:08:23.910 align:middle line:84% And we need to have that kind of consanguinity, 00:08:23.910 --> 00:08:26.010 align:middle line:90% that kind of mutual support. 00:08:26.010 --> 00:08:28.500 align:middle line:84% So have you made a phone call to any 00:08:28.500 --> 00:08:32.429 align:middle line:84% of your colleagues or friends in the Chaffey family? 00:08:32.429 --> 00:08:35.610 align:middle line:84% Have you received a phone call or text or an email 00:08:35.610 --> 00:08:37.080 align:middle line:90% from anyone? 00:08:37.080 --> 00:08:39.750 align:middle line:84% And I challenge everyone to reach out to someone. 00:08:39.750 --> 00:08:41.520 align:middle line:90% And please do that. 00:08:41.520 --> 00:08:43.740 align:middle line:84% You can set this target wherever you are. 00:08:43.740 --> 00:08:46.350 align:middle line:84% You don't have to be in a formal leadership position on campus 00:08:46.350 --> 00:08:48.030 align:middle line:90% in order to set this tone. 00:08:48.030 --> 00:08:50.110 align:middle line:84% You can lead from wherever you are. 00:08:50.110 --> 00:08:52.800 align:middle line:84% So please, lead and set this tone. 00:08:52.800 --> 00:08:55.560 align:middle line:84% And third is future-mindedness equals 00:08:55.560 --> 00:08:57.690 align:middle line:90% the truth, warts and all. 00:08:57.690 --> 00:08:59.460 align:middle line:90% And we need to be transparent. 00:08:59.460 --> 00:09:01.350 align:middle line:84% And regardless of the discipline, 00:09:01.350 --> 00:09:03.180 align:middle line:84% our students are going to want to talk 00:09:03.180 --> 00:09:08.970 align:middle line:84% about racial injustice and social inequities and all 00:09:08.970 --> 00:09:09.540 align:middle line:90% these things. 00:09:09.540 --> 00:09:11.040 align:middle line:84% They're going to want to decompress. 00:09:11.040 --> 00:09:13.140 align:middle line:84% Even if it's online, they're going to want to. 00:09:13.140 --> 00:09:14.850 align:middle line:84% And so we have to be ready for that. 00:09:14.850 --> 00:09:16.920 align:middle line:84% And no discipline is immune from it. 00:09:16.920 --> 00:09:20.310 align:middle line:84% But what we have to also do is include everyone 00:09:20.310 --> 00:09:23.310 align:middle line:84% in the conversation, and talk about the history 00:09:23.310 --> 00:09:27.030 align:middle line:84% of this country and the contributions made by everyone, 00:09:27.030 --> 00:09:31.180 align:middle line:84% because that will make whatever subject 00:09:31.180 --> 00:09:33.870 align:middle line:84% it is more relevant to all of our students. 00:09:33.870 --> 00:09:36.150 align:middle line:84% So can we include multiculturalism 00:09:36.150 --> 00:09:38.400 align:middle line:84% in every discipline offered at Chaffey? 00:09:38.400 --> 00:09:40.800 align:middle line:90% Arguably, I believe we can. 00:09:40.800 --> 00:09:41.640 align:middle line:90% Is it relevant? 00:09:41.640 --> 00:09:42.510 align:middle line:90% Yes, it is. 00:09:42.510 --> 00:09:43.420 align:middle line:90% Does it matter? 00:09:43.420 --> 00:09:45.230 align:middle line:90% Yes, it does. 00:09:45.230 --> 00:09:45.780 align:middle line:90% OK? 00:09:45.780 --> 00:09:49.220 align:middle line:84% And let's stop framing the conversation by saying it's 00:09:49.220 --> 00:09:51.990 align:middle line:84% such a difficult conversation to have. 00:09:51.990 --> 00:09:54.540 align:middle line:84% Every time we say that, it's self-defeating 00:09:54.540 --> 00:09:57.390 align:middle line:84% and it's a self-fulfilling prophecy. 00:09:57.390 --> 00:09:59.850 align:middle line:84% So let's just say it's a necessary and urgent 00:09:59.850 --> 00:10:02.760 align:middle line:84% conversation, and please consider 00:10:02.760 --> 00:10:04.050 align:middle line:90% taking our BLOOM training. 00:10:04.050 --> 00:10:06.130 align:middle line:84% And if you enter BLOOM training with an open mind 00:10:06.130 --> 00:10:09.100 align:middle line:84% and an open heart, you will definitely learn something. 00:10:09.100 --> 00:10:12.300 align:middle line:84% And don't take BLOOM in order to qualify for a hiring committee. 00:10:12.300 --> 00:10:15.590 align:middle line:90% That's not very genuine. 00:10:15.590 --> 00:10:16.200 align:middle line:90% OK? 00:10:16.200 --> 00:10:19.620 align:middle line:84% Our goal is organizational transformation, 00:10:19.620 --> 00:10:21.482 align:middle line:84% changing culture within our institution. 00:10:21.482 --> 00:10:22.440 align:middle line:90% I think we can do that. 00:10:22.440 --> 00:10:24.590 align:middle line:84% In fact, I'm confident that we can. 00:10:24.590 --> 00:10:27.870 align:middle line:84% So have a great semester, and remember, in order 00:10:27.870 --> 00:10:30.780 align:middle line:84% for us to prepare the next generation of leaders 00:10:30.780 --> 00:10:33.960 align:middle line:84% for the future, we have to tell them-- 00:10:33.960 --> 00:10:36.990 align:middle line:84% we're compelled-- the truth about the past 00:10:36.990 --> 00:10:41.580 align:middle line:84% as it impacts the present and their individual futures 00:10:41.580 --> 00:10:43.039 align:middle line:90% as Chaffey graduates. 00:10:43.039 --> 00:10:46.033 align:middle line:90% Thank you. 00:10:46.033 --> 00:10:50.524 align:middle line:90% [MUSIC PLAYING] 00:10:50.524 --> 00:12:19.488 align:middle line:90% 00:12:19.488 --> 00:12:20.780 align:middle line:90% TRISHA ALBERTSON: Good morning. 00:12:20.780 --> 00:12:23.690 align:middle line:84% I'm Trisha Albertson, Accounting and Budgeting Services, 00:12:23.690 --> 00:12:25.920 align:middle line:84% and the Classified Senate president. 00:12:25.920 --> 00:12:28.135 align:middle line:84% HOPE ELL: And I'm Hope Ell, Executive Assistant 00:12:28.135 --> 00:12:30.260 align:middle line:84% in the Office of Instruction, and Recording Officer 00:12:30.260 --> 00:12:33.282 align:middle line:90% for the Classified Senate. 00:12:33.282 --> 00:12:34.740 align:middle line:84% TRISHA ALBERTSON: We are here today 00:12:34.740 --> 00:12:37.300 align:middle line:90% to introduce Caring Campus. 00:12:37.300 --> 00:12:41.220 align:middle line:84% Caring Campus is a partnership between the Chancellor's Office 00:12:41.220 --> 00:12:44.790 align:middle line:84% and the Institute for Evidence-Based Change. 00:12:44.790 --> 00:12:49.500 align:middle line:84% Caring Campus promotes staff involvement in student success, 00:12:49.500 --> 00:12:51.600 align:middle line:84% and works towards developing a culture 00:12:51.600 --> 00:12:55.020 align:middle line:84% of meaningful connectedness with students. 00:12:55.020 --> 00:12:58.350 align:middle line:84% The program accomplishes this by establishing 00:12:58.350 --> 00:13:01.650 align:middle line:84% behavioral commitments that everyone on campus can do. 00:13:01.650 --> 00:13:04.210 align:middle line:90% 00:13:04.210 --> 00:13:06.370 align:middle line:84% HOPE ELL: Chaffey College worked with IEBC 00:13:06.370 --> 00:13:08.680 align:middle line:84% to establish a Caring Campus group. 00:13:08.680 --> 00:13:11.890 align:middle line:84% That group, comprised of 39 classified professionals, 00:13:11.890 --> 00:13:15.190 align:middle line:84% met three times before COVID-19 closed the campus, 00:13:15.190 --> 00:13:17.110 align:middle line:84% and established three behavioral commitments 00:13:17.110 --> 00:13:19.030 align:middle line:90% that we plan to implement. 00:13:19.030 --> 00:13:22.390 align:middle line:84% Those commitments are name tag, 10-foot rule, 00:13:22.390 --> 00:13:24.130 align:middle line:90% and warm hand-offs. 00:13:24.130 --> 00:13:25.540 align:middle line:90% A brief description of each. 00:13:25.540 --> 00:13:28.180 align:middle line:84% Behavioral commitment number one is name tag. 00:13:28.180 --> 00:13:29.140 align:middle line:90% Wear one. 00:13:29.140 --> 00:13:31.270 align:middle line:90% If you don't have one, get one. 00:13:31.270 --> 00:13:34.480 align:middle line:84% Everyone can, and should, wear their name tag every day. 00:13:34.480 --> 00:13:36.730 align:middle line:84% The Caring Campus group will be working with marketing 00:13:36.730 --> 00:13:39.230 align:middle line:90% on options and standardization. 00:13:39.230 --> 00:13:42.260 align:middle line:84% Behavioral commitment number two, the 10-foot rule. 00:13:42.260 --> 00:13:45.020 align:middle line:84% If you're within 10 feet of someone, anyone-- 00:13:45.020 --> 00:13:47.390 align:middle line:84% student, faculty, staff, administrator-- 00:13:47.390 --> 00:13:48.530 align:middle line:90% acknowledge them. 00:13:48.530 --> 00:13:49.200 align:middle line:90% Smile. 00:13:49.200 --> 00:13:49.700 align:middle line:90% Nod. 00:13:49.700 --> 00:13:50.770 align:middle line:90% Make eye contact. 00:13:50.770 --> 00:13:51.530 align:middle line:90% Say hello. 00:13:51.530 --> 00:13:53.930 align:middle line:90% Be welcoming, but not intrusive. 00:13:53.930 --> 00:13:57.080 align:middle line:84% Behavioral commitment number three, the warm hand-off. 00:13:57.080 --> 00:13:57.980 align:middle line:90% Call ahead. 00:13:57.980 --> 00:14:00.110 align:middle line:90% Walk the person to the location. 00:14:00.110 --> 00:14:01.790 align:middle line:90% Use detailed maps. 00:14:01.790 --> 00:14:04.100 align:middle line:84% Have a point of contact in each office. 00:14:04.100 --> 00:14:05.900 align:middle line:84% Create frequently asked questions 00:14:05.900 --> 00:14:07.652 align:middle line:90% and implement referral cards. 00:14:07.652 --> 00:14:09.860 align:middle line:84% TRISHA ALBERTSON: Shortly after the group established 00:14:09.860 --> 00:14:12.740 align:middle line:84% these commitments, COVID-19 threw us 00:14:12.740 --> 00:14:15.420 align:middle line:90% into a completely new reality. 00:14:15.420 --> 00:14:18.500 align:middle line:84% This has caused the group to refocus on how 00:14:18.500 --> 00:14:21.000 align:middle line:90% to implement these commitments. 00:14:21.000 --> 00:14:24.110 align:middle line:84% Name tags and the 10-foot rule were 00:14:24.110 --> 00:14:29.030 align:middle line:84% great for in-person interaction, but implementing them online 00:14:29.030 --> 00:14:31.280 align:middle line:90% is not feasible. 00:14:31.280 --> 00:14:33.680 align:middle line:84% Warm hand-offs are still important, even 00:14:33.680 --> 00:14:36.120 align:middle line:90% in the online environment. 00:14:36.120 --> 00:14:39.350 align:middle line:84% So Caring Campus will be focusing on implementation 00:14:39.350 --> 00:14:42.142 align:middle line:90% of that behavior. 00:14:42.142 --> 00:14:44.650 align:middle line:84% HOPE ELL: So what is a warm hand-off? 00:14:44.650 --> 00:14:47.000 align:middle line:84% It's making sure that the customer, or in our case, 00:14:47.000 --> 00:14:49.160 align:middle line:84% our students, get the information they 00:14:49.160 --> 00:14:52.190 align:middle line:84% need with the least amount of steps possible. 00:14:52.190 --> 00:14:54.680 align:middle line:84% It means providing as much help and information 00:14:54.680 --> 00:14:58.190 align:middle line:84% as possible to make that student feel like you care. 00:14:58.190 --> 00:14:59.840 align:middle line:84% Caring Campus will be looking at ways 00:14:59.840 --> 00:15:01.910 align:middle line:84% to make warm hand-offs easier for everyone 00:15:01.910 --> 00:15:04.430 align:middle line:84% in the online environment, as well as in person 00:15:04.430 --> 00:15:05.595 align:middle line:90% once we get back to campus. 00:15:05.595 --> 00:15:08.450 align:middle line:90% 00:15:08.450 --> 00:15:10.310 align:middle line:84% TRISHA ALBERTSON: This is where you come in. 00:15:10.310 --> 00:15:14.450 align:middle line:84% We are asking you for some feedback on examples of what 00:15:14.450 --> 00:15:17.990 align:middle line:84% a warm hand-off is, and what it isn't. 00:15:17.990 --> 00:15:20.030 align:middle line:84% Share with the Caring Campus committee 00:15:20.030 --> 00:15:24.850 align:middle line:84% good and bad examples, why it benefited the students, 00:15:24.850 --> 00:15:28.080 align:middle line:84% or what could have been improved. 00:15:28.080 --> 00:15:30.600 align:middle line:84% Have you found anything particular helpful 00:15:30.600 --> 00:15:33.480 align:middle line:84% in getting students to the right place 00:15:33.480 --> 00:15:37.730 align:middle line:84% or helping them find what they need online? 00:15:37.730 --> 00:15:40.000 align:middle line:84% We need to show our students and the community 00:15:40.000 --> 00:15:42.530 align:middle line:84% that we are truly a caring campus. 00:15:42.530 --> 00:15:46.390 align:middle line:84% So please reach out to anyone on the committee with your ideas 00:15:46.390 --> 00:15:48.200 align:middle line:90% and suggestions. 00:15:48.200 --> 00:15:50.733 align:middle line:84% Thank you, and let's have a great semester. 00:15:50.733 --> 00:15:54.677 align:middle line:90% [MUSIC PLAYING] 00:15:54.677 --> 00:16:02.570 align:middle line:90% 00:16:02.570 --> 00:16:04.185 align:middle line:90% LAURA HOPE: Hi, everybody. 00:16:04.185 --> 00:16:05.060 align:middle line:90% My name's Laura Hope. 00:16:05.060 --> 00:16:07.760 align:middle line:84% I'm the Associate Superintendent of Instruction 00:16:07.760 --> 00:16:10.100 align:middle line:90% and Institutional Effectiveness. 00:16:10.100 --> 00:16:12.680 align:middle line:84% And it's really a pleasure to greet you all this morning. 00:16:12.680 --> 00:16:14.240 align:middle line:90% I know it's kind of unusual. 00:16:14.240 --> 00:16:16.760 align:middle line:84% We're all working from home these days, 00:16:16.760 --> 00:16:20.030 align:middle line:84% so you're in my office with me today. 00:16:20.030 --> 00:16:22.370 align:middle line:90% And my intern is also here. 00:16:22.370 --> 00:16:23.480 align:middle line:90% This is Dottie. 00:16:23.480 --> 00:16:27.140 align:middle line:84% She's my intern who spends a lot of Zoom meetings with me. 00:16:27.140 --> 00:16:29.653 align:middle line:90% So she's going to join. 00:16:29.653 --> 00:16:31.070 align:middle line:84% But I'm here, really, this morning 00:16:31.070 --> 00:16:34.160 align:middle line:84% to remind you of a couple of things, 00:16:34.160 --> 00:16:35.810 align:middle line:84% and forecast some of what we're going 00:16:35.810 --> 00:16:38.450 align:middle line:90% to be focused on this year. 00:16:38.450 --> 00:16:42.470 align:middle line:84% At a time when things are so terribly uncertain, 00:16:42.470 --> 00:16:45.470 align:middle line:84% not only for us, but for students, 00:16:45.470 --> 00:16:47.810 align:middle line:84% it's incredibly important that we 00:16:47.810 --> 00:16:51.290 align:middle line:84% refocus our energy and our attention on our students' 00:16:51.290 --> 00:16:53.180 align:middle line:90% needs. 00:16:53.180 --> 00:16:54.970 align:middle line:84% As you know, many of our students 00:16:54.970 --> 00:16:58.310 align:middle line:90% are economically unstable. 00:16:58.310 --> 00:17:03.050 align:middle line:84% They've got unstable social networks or family networks. 00:17:03.050 --> 00:17:04.770 align:middle line:84% They've got a lot of responsibilities 00:17:04.770 --> 00:17:07.040 align:middle line:90% and multiple jobs. 00:17:07.040 --> 00:17:09.230 align:middle line:84% And so while we're trying to manage 00:17:09.230 --> 00:17:11.540 align:middle line:84% supporting their education, we need 00:17:11.540 --> 00:17:15.440 align:middle line:84% to make sure that we're the most steadfast thing in their lives. 00:17:15.440 --> 00:17:18.079 align:middle line:84% You just heard a little bit about the Caring Campus 00:17:18.079 --> 00:17:22.220 align:middle line:84% effort, which connects to Guided Pathways, 00:17:22.220 --> 00:17:25.220 align:middle line:84% as well as the college's effort to make sure 00:17:25.220 --> 00:17:28.740 align:middle line:84% that we're putting students first in all things. 00:17:28.740 --> 00:17:31.860 align:middle line:84% So I'm really appreciative of that work. 00:17:31.860 --> 00:17:35.450 align:middle line:84% And I think it's worthwhile to note that, as we build out 00:17:35.450 --> 00:17:38.600 align:middle line:84% our sense of community in our academic and career 00:17:38.600 --> 00:17:42.260 align:middle line:84% communities, we're not only highlighting 00:17:42.260 --> 00:17:46.110 align:middle line:84% the needs of students in terms of a sense of belonging, 00:17:46.110 --> 00:17:48.980 align:middle line:84% which we focused on last year, but we're also 00:17:48.980 --> 00:17:52.340 align:middle line:84% building in a sense about a student's thoughts 00:17:52.340 --> 00:17:53.480 align:middle line:90% for the future. 00:17:53.480 --> 00:17:58.560 align:middle line:84% And that's really what I'm here to let you know about today. 00:17:58.560 --> 00:18:00.770 align:middle line:84% Every year over the next three years, 00:18:00.770 --> 00:18:03.230 align:middle line:84% we've been focusing on three big things. 00:18:03.230 --> 00:18:05.840 align:middle line:84% And last year, we focused on a sense of belonging. 00:18:05.840 --> 00:18:09.800 align:middle line:84% And this year, we're focusing on future-mindedness. 00:18:09.800 --> 00:18:13.970 align:middle line:84% That's a particular challenge when, for our students, 00:18:13.970 --> 00:18:16.610 align:middle line:84% and maybe for all of us, too, it's 00:18:16.610 --> 00:18:19.610 align:middle line:84% very easy to just stay focused on yesterday, today, 00:18:19.610 --> 00:18:21.440 align:middle line:90% and tomorrow. 00:18:21.440 --> 00:18:22.940 align:middle line:84% But like the work that we've already 00:18:22.940 --> 00:18:27.320 align:middle line:84% done as it relates to hope, engage, succeed, 00:18:27.320 --> 00:18:30.920 align:middle line:84% we know that an education is the most important investment 00:18:30.920 --> 00:18:34.640 align:middle line:84% that a student can make today in a better tomorrow. 00:18:34.640 --> 00:18:38.420 align:middle line:84% So while we're in this time of uncertainty, 00:18:38.420 --> 00:18:41.780 align:middle line:84% helping our students persist and believe 00:18:41.780 --> 00:18:45.860 align:middle line:84% that that investment in today is going to pay off tomorrow 00:18:45.860 --> 00:18:48.283 align:middle line:84% is some of our most important work. 00:18:48.283 --> 00:18:49.700 align:middle line:84% So this year, you're going to hear 00:18:49.700 --> 00:18:51.530 align:middle line:84% a lot more about future-mindedness 00:18:51.530 --> 00:18:53.570 align:middle line:84% and helping students build momentum 00:18:53.570 --> 00:18:56.480 align:middle line:90% around future-mindedness. 00:18:56.480 --> 00:18:58.580 align:middle line:84% And I hope that you'll participate 00:18:58.580 --> 00:19:00.710 align:middle line:84% in a lot of the learning opportunities 00:19:00.710 --> 00:19:02.930 align:middle line:84% to make that a much bigger part of the work 00:19:02.930 --> 00:19:05.550 align:middle line:90% that you do with students. 00:19:05.550 --> 00:19:08.540 align:middle line:84% Part of helping to focus on the future with our students 00:19:08.540 --> 00:19:10.940 align:middle line:90% is listening to them. 00:19:10.940 --> 00:19:15.290 align:middle line:84% And it's my big pleasure today to transition 00:19:15.290 --> 00:19:18.920 align:middle line:84% to the next segment, which features research 00:19:18.920 --> 00:19:22.520 align:middle line:84% that IR, specifically Kevin Curwin, 00:19:22.520 --> 00:19:28.790 align:middle line:84% on a survey that we conducted in spring among 6,000 students who 00:19:28.790 --> 00:19:31.070 align:middle line:84% responded to the survey, and let us 00:19:31.070 --> 00:19:34.520 align:middle line:84% know what the spring was like for them as they transitioned 00:19:34.520 --> 00:19:37.850 align:middle line:90% into a fully online environment. 00:19:37.850 --> 00:19:39.530 align:middle line:84% The things that they have to say to us 00:19:39.530 --> 00:19:42.800 align:middle line:84% are important for us to take to heart as we refocus 00:19:42.800 --> 00:19:46.310 align:middle line:84% our energy on their experience, and I really 00:19:46.310 --> 00:19:50.030 align:middle line:84% want to thank the IR team, and Kevin in particular, 00:19:50.030 --> 00:19:51.067 align:middle line:90% for his amazing work. 00:19:51.067 --> 00:19:53.150 align:middle line:84% I know you're going to enjoy hearing everything he 00:19:53.150 --> 00:19:54.530 align:middle line:90% has to say. 00:19:54.530 --> 00:19:56.870 align:middle line:84% We're also going to do some other surveys. 00:19:56.870 --> 00:19:59.960 align:middle line:84% Specifically, the next one will be with the faculty. 00:19:59.960 --> 00:20:02.510 align:middle line:84% So I'll be working with the Senate and the association 00:20:02.510 --> 00:20:07.250 align:middle line:84% to develop a survey so we can track the faculty experience. 00:20:07.250 --> 00:20:11.060 align:middle line:84% But let's make sure that today is a way to recenter ourselves 00:20:11.060 --> 00:20:12.620 align:middle line:90% around why we're all here. 00:20:12.620 --> 00:20:15.930 align:middle line:84% And that is to help our students have a better future. 00:20:15.930 --> 00:20:17.510 align:middle line:90% So thank you for listening. 00:20:17.510 --> 00:20:19.670 align:middle line:90% And Dottie thanks you, too. 00:20:19.670 --> 00:20:23.150 align:middle line:84% And it's my pleasure to welcome Kevin Curwin, 00:20:23.150 --> 00:20:25.830 align:middle line:84% our senior research analyst from IR. 00:20:25.830 --> 00:20:28.640 align:middle line:84% And I know you're going to be very interested to hear 00:20:28.640 --> 00:20:29.750 align:middle line:90% what he has to say. 00:20:29.750 --> 00:20:30.940 align:middle line:90% Thanks so much. 00:20:30.940 --> 00:20:32.020 align:middle line:90% Bye. 00:20:32.020 --> 00:20:33.870 align:middle line:84% KEVIN CURWIN: Thank you, Laura, and good morning, everyone. 00:20:33.870 --> 00:20:35.662 align:middle line:84% I'm grateful to be here to be able to share 00:20:35.662 --> 00:20:37.580 align:middle line:84% with you the results of the survey 00:20:37.580 --> 00:20:39.710 align:middle line:84% that we sent to all of our enrolled students 00:20:39.710 --> 00:20:41.390 align:middle line:90% in the spring. 00:20:41.390 --> 00:20:43.910 align:middle line:84% We worked together with the Distance Education 00:20:43.910 --> 00:20:46.370 align:middle line:84% team, the Guided Pathways team, and others 00:20:46.370 --> 00:20:48.440 align:middle line:84% to develop the survey, and we sent it 00:20:48.440 --> 00:20:52.280 align:middle line:84% to all of our enrolled adult students via email on May 8th. 00:20:52.280 --> 00:20:54.590 align:middle line:84% And we continued to collect responses 00:20:54.590 --> 00:20:56.390 align:middle line:90% throughout the month of June. 00:20:56.390 --> 00:20:59.300 align:middle line:84% We ended up with over 5,000 responses 00:20:59.300 --> 00:21:01.580 align:middle line:90% and a completion rate of 84%. 00:21:01.580 --> 00:21:03.380 align:middle line:84% So that's 84% of the students who 00:21:03.380 --> 00:21:06.720 align:middle line:84% clicked on that link in their email completed the survey. 00:21:06.720 --> 00:21:08.480 align:middle line:84% So we got a lot of rich information 00:21:08.480 --> 00:21:11.030 align:middle line:84% that we can use to draw conclusions 00:21:11.030 --> 00:21:14.480 align:middle line:84% about what the students were experiencing in the spring. 00:21:14.480 --> 00:21:16.760 align:middle line:84% We asked a variety of questions, including 00:21:16.760 --> 00:21:18.870 align:middle line:84% multiple choice, checklist items, 00:21:18.870 --> 00:21:20.580 align:middle line:90% as well as open-ended items. 00:21:20.580 --> 00:21:22.640 align:middle line:84% And then we took those open-ended comments 00:21:22.640 --> 00:21:25.310 align:middle line:84% and coded them into themes so that we could 00:21:25.310 --> 00:21:27.200 align:middle line:90% summarize what was going on. 00:21:27.200 --> 00:21:28.790 align:middle line:84% As we go through the results here, 00:21:28.790 --> 00:21:32.420 align:middle line:84% I'll include a breakdown of some of those multiple choice, 00:21:32.420 --> 00:21:36.020 align:middle line:84% checklist items, but also some student quotes, which 00:21:36.020 --> 00:21:38.150 align:middle line:84% were largely the response to this question 00:21:38.150 --> 00:21:39.560 align:middle line:90% that we asked at the end. 00:21:39.560 --> 00:21:42.020 align:middle line:84% It says, if we could solve one problem for you, what 00:21:42.020 --> 00:21:43.230 align:middle line:90% would that be. 00:21:43.230 --> 00:21:45.980 align:middle line:84% So we got a lot of rich information from this question, 00:21:45.980 --> 00:21:48.350 align:middle line:84% and I hope that it can help as you're designing 00:21:48.350 --> 00:21:50.300 align:middle line:90% your courses for the fall. 00:21:50.300 --> 00:21:53.360 align:middle line:84% To start out with, we asked about their satisfaction 00:21:53.360 --> 00:21:55.760 align:middle line:84% with the college's support and communication 00:21:55.760 --> 00:21:57.660 align:middle line:90% during the online transition. 00:21:57.660 --> 00:21:59.630 align:middle line:84% And as we can see from this chart here, 00:21:59.630 --> 00:22:02.120 align:middle line:84% a large majority, over 80%, were either 00:22:02.120 --> 00:22:04.250 align:middle line:84% very satisfied or generally satisfied 00:22:04.250 --> 00:22:06.860 align:middle line:84% with the college's support during the transition 00:22:06.860 --> 00:22:08.950 align:middle line:90% to remote learning. 00:22:08.950 --> 00:22:11.560 align:middle line:84% Similarly, with communication about changes 00:22:11.560 --> 00:22:14.950 align:middle line:84% to their education, over 80% were either very satisfied 00:22:14.950 --> 00:22:17.200 align:middle line:84% or generally satisfied with that, as well. 00:22:17.200 --> 00:22:19.750 align:middle line:84% We started out by asking them some questions 00:22:19.750 --> 00:22:21.110 align:middle line:90% about technology. 00:22:21.110 --> 00:22:23.950 align:middle line:84% What kind of devices do you have available to access 00:22:23.950 --> 00:22:24.870 align:middle line:90% course material? 00:22:24.870 --> 00:22:28.570 align:middle line:84% What do you prefer to use, and what do you use the most often? 00:22:28.570 --> 00:22:31.690 align:middle line:84% We found that a majority of our students, but not all of them, 00:22:31.690 --> 00:22:34.300 align:middle line:84% have access to a computer or cell phone. 00:22:34.300 --> 00:22:37.690 align:middle line:84% About 90% had a computer or a Chromebook, 00:22:37.690 --> 00:22:41.690 align:middle line:84% although they were also sharing those devices with others. 00:22:41.690 --> 00:22:44.858 align:middle line:84% There was about 5% or 6% of the students that 00:22:44.858 --> 00:22:46.900 align:middle line:84% didn't have a Chromebook, didn't have a computer, 00:22:46.900 --> 00:22:47.942 align:middle line:90% didn't have a cell phone. 00:22:47.942 --> 00:22:51.310 align:middle line:84% They were trying to complete their coursework in the spring 00:22:51.310 --> 00:22:53.250 align:middle line:90% without any of these devices. 00:22:53.250 --> 00:22:57.580 align:middle line:84% 22% reported facing challenges related to reliable internet 00:22:57.580 --> 00:22:58.580 align:middle line:90% service. 00:22:58.580 --> 00:23:01.990 align:middle line:84% So I want to talk a bit more about the internet connection 00:23:01.990 --> 00:23:04.715 align:middle line:84% issues, as well as sharing devices. 00:23:04.715 --> 00:23:07.780 align:middle line:84% This is a student who says, "I have a very basic internet 00:23:07.780 --> 00:23:09.670 align:middle line:90% and very basic phone plan. 00:23:09.670 --> 00:23:12.340 align:middle line:84% I feel like I'm taking these classes with one hand tied 00:23:12.340 --> 00:23:14.290 align:middle line:90% behind my back." 00:23:14.290 --> 00:23:17.530 align:middle line:84% Some students were using their cell phone's data plan. 00:23:17.530 --> 00:23:19.930 align:middle line:84% They were using it as a hotspot for their computer. 00:23:19.930 --> 00:23:22.930 align:middle line:84% They were traveling to a friend or family's home 00:23:22.930 --> 00:23:25.240 align:middle line:84% to use their internet or use their computer 00:23:25.240 --> 00:23:28.450 align:middle line:90% to access their coursework. 00:23:28.450 --> 00:23:30.610 align:middle line:84% Many students talked about the difficulties 00:23:30.610 --> 00:23:32.740 align:middle line:90% with finding internet access. 00:23:32.740 --> 00:23:34.570 align:middle line:84% Since everything was closed or shut down, 00:23:34.570 --> 00:23:38.545 align:middle line:84% they couldn't come to campus, they couldn't go to Starbucks 00:23:38.545 --> 00:23:42.280 align:middle line:84% and sit in the Starbucks to access the internet. 00:23:42.280 --> 00:23:44.970 align:middle line:84% And many are also sharing devices. 00:23:44.970 --> 00:23:48.670 align:middle line:84% "I share my computer with my sister, who is also a Chaffey 00:23:48.670 --> 00:23:51.220 align:middle line:84% College student, and our course meets at the same time 00:23:51.220 --> 00:23:52.630 align:middle line:90% every week." 00:23:52.630 --> 00:23:55.570 align:middle line:84% Previously, when they're taking in-person classes, 00:23:55.570 --> 00:23:56.570 align:middle line:90% that's not a problem. 00:23:56.570 --> 00:23:59.020 align:middle line:84% But now that everything is online via Zoom, 00:23:59.020 --> 00:24:01.720 align:middle line:84% suddenly there's competition for that computer that 00:24:01.720 --> 00:24:03.820 align:middle line:90% previously didn't exist. 00:24:03.820 --> 00:24:06.520 align:middle line:84% Others talked about now my children are 00:24:06.520 --> 00:24:09.280 align:middle line:84% home, K-12 students, and now they're at home, 00:24:09.280 --> 00:24:12.430 align:middle line:84% and they need to use a computer to take their courses online, 00:24:12.430 --> 00:24:14.570 align:middle line:84% and I'm trying to do the same thing. 00:24:14.570 --> 00:24:16.420 align:middle line:84% And so there's a lot more competition 00:24:16.420 --> 00:24:20.060 align:middle line:84% for these devices in the home now than there used to be. 00:24:20.060 --> 00:24:23.890 align:middle line:84% And those two things combined, internet issues and device 00:24:23.890 --> 00:24:26.770 align:middle line:84% access issues, combined to make everything 00:24:26.770 --> 00:24:28.880 align:middle line:84% about the online course more difficult. 00:24:28.880 --> 00:24:31.050 align:middle line:84% Submitting assignments, taking tests, 00:24:31.050 --> 00:24:33.430 align:middle line:84% accessing course material, attending 00:24:33.430 --> 00:24:36.400 align:middle line:84% lectures all were made more difficult by the fact 00:24:36.400 --> 00:24:39.160 align:middle line:84% that internet connection issues or internet 00:24:39.160 --> 00:24:42.640 align:middle line:84% access is unreliable and their access to these devices 00:24:42.640 --> 00:24:43.900 align:middle line:90% are unreliable. 00:24:43.900 --> 00:24:46.750 align:middle line:84% When it comes to the format, many of our students 00:24:46.750 --> 00:24:49.480 align:middle line:84% prefer to either not meet virtually at all 00:24:49.480 --> 00:24:51.460 align:middle line:90% or to meet virtually sometimes. 00:24:51.460 --> 00:24:56.230 align:middle line:84% Only 23% prefer to meet virtually at a fixed time. 00:24:56.230 --> 00:24:59.590 align:middle line:84% 44% prefer to meet virtually sometimes, 00:24:59.590 --> 00:25:02.290 align:middle line:84% and 33% would prefer to not meet at all. 00:25:02.290 --> 00:25:04.750 align:middle line:84% So very loud and clear throughout the comments, 00:25:04.750 --> 00:25:07.960 align:middle line:84% as well, the students prefer asynchronous arrangements. 00:25:07.960 --> 00:25:11.740 align:middle line:84% Their work and family routines were disruptive-- 00:25:11.740 --> 00:25:13.200 align:middle line:90% were disrupted, excuse me-- 00:25:13.200 --> 00:25:15.850 align:middle line:84% were disrupted, and now they need 00:25:15.850 --> 00:25:19.210 align:middle line:84% to be able to access the course material whenever they can, 00:25:19.210 --> 00:25:22.982 align:middle line:84% whenever they can get access to the internet and that computer, 00:25:22.982 --> 00:25:24.190 align:middle line:90% whenever they're not working. 00:25:24.190 --> 00:25:25.990 align:middle line:84% Their work schedules had changed, 00:25:25.990 --> 00:25:28.630 align:middle line:84% so they prefer those asynchronous arrangements. 00:25:28.630 --> 00:25:32.137 align:middle line:84% However, by themselves, those asynchronous setup 00:25:32.137 --> 00:25:33.220 align:middle line:90% is not going to be enough. 00:25:33.220 --> 00:25:36.580 align:middle line:84% So the students still want to have communication 00:25:36.580 --> 00:25:38.440 align:middle line:84% and interaction with their instructors 00:25:38.440 --> 00:25:40.060 align:middle line:90% and with their classmates. 00:25:40.060 --> 00:25:42.820 align:middle line:84% There were a few comments along the lines of I 00:25:42.820 --> 00:25:45.340 align:middle line:84% feel like I'm teaching myself this material, 00:25:45.340 --> 00:25:47.230 align:middle line:90% PowerPoint slides aren't enough. 00:25:47.230 --> 00:25:50.530 align:middle line:84% And so while they prefer asynchronous arrangements, 00:25:50.530 --> 00:25:53.170 align:middle line:84% they very much still desire communication and interaction 00:25:53.170 --> 00:25:57.170 align:middle line:84% with their instructors, as well as each other. 00:25:57.170 --> 00:26:00.760 align:middle line:84% Some of the activities that they found the most helpful while 00:26:00.760 --> 00:26:03.910 align:middle line:84% learning online included course files and content available 00:26:03.910 --> 00:26:07.180 align:middle line:84% online, instructor videos reviewing the content, 00:26:07.180 --> 00:26:11.530 align:middle line:84% or recorded lectures, online lectures via Zoom, 00:26:11.530 --> 00:26:14.742 align:middle line:84% or finding ways to communicate with their classmates. 00:26:14.742 --> 00:26:16.825 align:middle line:84% Here's a student speaking about recorded lectures. 00:26:16.825 --> 00:26:19.030 align:middle line:84% "I wish all teachers could record class 00:26:19.030 --> 00:26:21.430 align:middle line:84% because even when I'm on Zoom, sometimes 00:26:21.430 --> 00:26:23.900 align:middle line:84% I need to attend to children at home." 00:26:23.900 --> 00:26:25.960 align:middle line:84% So even those students who are able to attend 00:26:25.960 --> 00:26:29.260 align:middle line:84% a synchronous lecture talked about the possibility 00:26:29.260 --> 00:26:30.670 align:middle line:90% of interruptions. 00:26:30.670 --> 00:26:32.890 align:middle line:84% I need to take care of my children, 00:26:32.890 --> 00:26:35.290 align:middle line:84% my dog starts barking, the dog needs to go outside, 00:26:35.290 --> 00:26:37.930 align:middle line:84% someone knocks at the door, I don't have a quiet place 00:26:37.930 --> 00:26:41.950 align:middle line:84% to sit and study, so my family is constantly interrupting me. 00:26:41.950 --> 00:26:45.088 align:middle line:84% So even for those synchronous sessions, 00:26:45.088 --> 00:26:46.630 align:middle line:84% students who are able to attend would 00:26:46.630 --> 00:26:49.490 align:middle line:84% like to be able to access the recordings later. 00:26:49.490 --> 00:26:52.480 align:middle line:84% Especially with those internet connection issues-- 00:26:52.480 --> 00:26:54.280 align:middle line:84% we've all been on Zoom and see how it goes. 00:26:54.280 --> 00:26:55.690 align:middle line:90% Sometimes people will freeze. 00:26:55.690 --> 00:26:57.820 align:middle line:90% The audio stops or stutters. 00:26:57.820 --> 00:26:59.440 align:middle line:84% And the students don't want to miss 00:26:59.440 --> 00:27:02.170 align:middle line:84% any important material because of their internet connection 00:27:02.170 --> 00:27:03.250 align:middle line:90% issues. 00:27:03.250 --> 00:27:05.110 align:middle line:84% So making those recordings available later 00:27:05.110 --> 00:27:06.940 align:middle line:84% would allow them to see the parts 00:27:06.940 --> 00:27:08.440 align:middle line:84% that they missed because of whatever 00:27:08.440 --> 00:27:09.850 align:middle line:90% happened during lecture. 00:27:09.850 --> 00:27:13.070 align:middle line:90% 00:27:13.070 --> 00:27:15.740 align:middle line:84% Students discussed a variety of challenges that they faced. 00:27:15.740 --> 00:27:20.150 align:middle line:84% And their work schedules, their family care responsibilities, 00:27:20.150 --> 00:27:24.260 align:middle line:84% their academic routines were all greatly disrupted. 00:27:24.260 --> 00:27:28.010 align:middle line:84% About one third reported not having a quiet place to study, 00:27:28.010 --> 00:27:31.340 align:middle line:84% and many were having challenges with motivation, 00:27:31.340 --> 00:27:34.160 align:middle line:84% difficulty focusing or paying attention, 00:27:34.160 --> 00:27:36.680 align:middle line:84% and their motivation to complete coursework. 00:27:36.680 --> 00:27:41.330 align:middle line:84% There's a thread of everything that's going on right now, 00:27:41.330 --> 00:27:44.270 align:middle line:84% my problems with work, my family's issues, 00:27:44.270 --> 00:27:48.057 align:middle line:84% people are sick, I just really can't focus on my schoolwork. 00:27:48.057 --> 00:27:50.390 align:middle line:84% Here's a student saying, "my whole family has been home, 00:27:50.390 --> 00:27:52.557 align:middle line:84% and I just don't get the privacy and focused mindset 00:27:52.557 --> 00:27:55.280 align:middle line:84% that I could get going into the classroom." 00:27:55.280 --> 00:27:57.500 align:middle line:84% We'll talk more about the difficulties 00:27:57.500 --> 00:28:01.560 align:middle line:84% of finding a quiet place to study here in a moment. 00:28:01.560 --> 00:28:03.770 align:middle line:84% Here's a student that just kind of illustrates 00:28:03.770 --> 00:28:06.530 align:middle line:84% how much their responsibilities and their routines 00:28:06.530 --> 00:28:09.172 align:middle line:84% changed since the beginning of the semester. 00:28:09.172 --> 00:28:10.880 align:middle line:84% "At the beginning of the spring semester, 00:28:10.880 --> 00:28:13.340 align:middle line:84% I just had to focus on my schoolwork, my homework, 00:28:13.340 --> 00:28:15.170 align:middle line:84% and then there would be extra time. 00:28:15.170 --> 00:28:17.690 align:middle line:84% After March 20th, my responsibilities 00:28:17.690 --> 00:28:20.630 align:middle line:84% grew to tutoring my sisters of second and fourth grade, 00:28:20.630 --> 00:28:22.880 align:middle line:84% teaching them how to use Microsoft Teams and computer 00:28:22.880 --> 00:28:24.890 align:middle line:90% programs, and some projects. 00:28:24.890 --> 00:28:26.690 align:middle line:90% My parents don't know English. 00:28:26.690 --> 00:28:29.035 align:middle line:84% My brother works every day but Sunday. 00:28:29.035 --> 00:28:31.160 align:middle line:84% I would have to still work Thursday through Sunday, 00:28:31.160 --> 00:28:33.440 align:middle line:84% and make sure my sister finished the week's 00:28:33.440 --> 00:28:34.797 align:middle line:90% homework by Wednesday. 00:28:34.797 --> 00:28:37.130 align:middle line:84% This toll began weighing on me, and with not enough time 00:28:37.130 --> 00:28:39.050 align:middle line:84% in the week, I didn't do as well in my classes 00:28:39.050 --> 00:28:41.990 align:middle line:90% as I knew I would have." 00:28:41.990 --> 00:28:44.675 align:middle line:84% Other students discussed working more 00:28:44.675 --> 00:28:46.175 align:middle line:84% since the beginning of the pandemic. 00:28:46.175 --> 00:28:49.760 align:middle line:84% I'm now working overtime as an essential worker, 00:28:49.760 --> 00:28:53.120 align:middle line:84% I'm now working more because my father lost their job, 00:28:53.120 --> 00:28:58.400 align:middle line:84% I'm now working more so that my family can keep our home. 00:28:58.400 --> 00:29:01.450 align:middle line:84% So some students lost income, were saying at home, 00:29:01.450 --> 00:29:03.170 align:middle line:90% were able to work from home. 00:29:03.170 --> 00:29:04.760 align:middle line:90% Others were working more. 00:29:04.760 --> 00:29:07.310 align:middle line:84% They had family care responsibilities 00:29:07.310 --> 00:29:09.060 align:middle line:90% that they didn't have before. 00:29:09.060 --> 00:29:11.570 align:middle line:84% And so their personal lives were greatly disrupted, 00:29:11.570 --> 00:29:14.390 align:middle line:84% and that had a large impact on their academic routines, 00:29:14.390 --> 00:29:15.850 align:middle line:90% as well. 00:29:15.850 --> 00:29:19.440 align:middle line:90% 23% reported a loss of income. 00:29:19.440 --> 00:29:22.960 align:middle line:84% Again, 32% reported not having a quiet place to study. 00:29:22.960 --> 00:29:26.120 align:middle line:84% Many are concerned with their grades, over 50%. 00:29:26.120 --> 00:29:28.720 align:middle line:84% 39% were concerned with communication 00:29:28.720 --> 00:29:30.520 align:middle line:90% with their instructors. 00:29:30.520 --> 00:29:33.430 align:middle line:84% My only way to communicate with my instructor now is email, 00:29:33.430 --> 00:29:37.870 align:middle line:84% and I have these questions about the coursework. 00:29:37.870 --> 00:29:39.700 align:middle line:84% So communication with instructors 00:29:39.700 --> 00:29:44.200 align:middle line:84% was a very big concern, not only in the checklist item 00:29:44.200 --> 00:29:48.630 align:middle line:84% that we asked, but in the open-ended comments, as well. 00:29:48.630 --> 00:29:52.040 align:middle line:84% Here's a student talking about their lack of a quiet place 00:29:52.040 --> 00:29:53.742 align:middle line:84% to study, but also the internet access 00:29:53.742 --> 00:29:54.950 align:middle line:90% issues that they were having. 00:29:54.950 --> 00:29:57.380 align:middle line:84% "My laptop would only make up internet services 00:29:57.380 --> 00:29:59.060 align:middle line:84% certain places throughout my home, 00:29:59.060 --> 00:30:02.240 align:middle line:84% and it was not always reliable to stay in one spot. 00:30:02.240 --> 00:30:04.590 align:middle line:84% Also, I live in a home with 11 other people, 00:30:04.590 --> 00:30:08.030 align:middle line:84% including my 7-month-old and my one-year-old babies. 00:30:08.030 --> 00:30:11.520 align:middle line:84% There's hardly anywhere to go where it was quiet." 00:30:11.520 --> 00:30:14.830 align:middle line:84% "My major problem is that, while my kids were in school, 00:30:14.830 --> 00:30:15.760 align:middle line:90% I would study. 00:30:15.760 --> 00:30:18.280 align:middle line:84% I cannot sit for long periods of time and get my work done 00:30:18.280 --> 00:30:20.380 align:middle line:90% without being interrupted." 00:30:20.380 --> 00:30:22.450 align:middle line:84% Finding a quiet place to study is a challenge 00:30:22.450 --> 00:30:25.120 align:middle line:84% for many of our students, and many of them 00:30:25.120 --> 00:30:27.130 align:middle line:90% talked about it in the comments. 00:30:27.130 --> 00:30:30.130 align:middle line:84% This also has an impact on testing. 00:30:30.130 --> 00:30:32.590 align:middle line:84% Time on tests, specifically, was one 00:30:32.590 --> 00:30:34.660 align:middle line:84% of the most commonly reported accessibility 00:30:34.660 --> 00:30:37.930 align:middle line:84% issues, and one of the most common themes in the comments, 00:30:37.930 --> 00:30:38.600 align:middle line:90% as well. 00:30:38.600 --> 00:30:40.300 align:middle line:90% "Please, no timed tests. 00:30:40.300 --> 00:30:42.280 align:middle line:84% My house is not a place to take a test. 00:30:42.280 --> 00:30:44.000 align:middle line:90% It's loud and uncomfortable. 00:30:44.000 --> 00:30:47.200 align:middle line:84% I don't even have a comfortable chair or desk." 00:30:47.200 --> 00:30:50.050 align:middle line:84% So many of our students don't have a quiet place to study, 00:30:50.050 --> 00:30:53.290 align:middle line:84% they don't have a quiet place to study that has internet access, 00:30:53.290 --> 00:30:55.780 align:middle line:84% or here, some of them don't even have a comfortable place 00:30:55.780 --> 00:30:58.670 align:middle line:90% to sit and study. 00:30:58.670 --> 00:31:02.370 align:middle line:84% "Online exams were very difficult to complete at home, 00:31:02.370 --> 00:31:04.920 align:middle line:84% as I live in a more secluded area where the internet goes 00:31:04.920 --> 00:31:05.645 align:middle line:90% out. 00:31:05.645 --> 00:31:07.020 align:middle line:84% I couldn't even go somewhere else 00:31:07.020 --> 00:31:09.390 align:middle line:90% because everywhere was closed. 00:31:09.390 --> 00:31:11.440 align:middle line:84% It wouldn't have mattered, but exams were timed. 00:31:11.440 --> 00:31:14.130 align:middle line:84% Thus, my grades suffered every time I got kicked out. 00:31:14.130 --> 00:31:16.300 align:middle line:84% It took several minutes to log back in, 00:31:16.300 --> 00:31:19.280 align:middle line:90% but the time never stopped." 00:31:19.280 --> 00:31:21.710 align:middle line:84% Combined with these concerns, students also 00:31:21.710 --> 00:31:25.280 align:middle line:84% discussed the difficulty navigating online courses when 00:31:25.280 --> 00:31:28.010 align:middle line:90% every course was different. 00:31:28.010 --> 00:31:30.200 align:middle line:84% My course in this subject operates this way. 00:31:30.200 --> 00:31:32.180 align:middle line:84% I log on to this place to get the assignments, 00:31:32.180 --> 00:31:33.590 align:middle line:90% I turn them in this way. 00:31:33.590 --> 00:31:35.982 align:middle line:84% My other course is completely different. 00:31:35.982 --> 00:31:37.940 align:middle line:84% Here's a student that says, "each teacher posts 00:31:37.940 --> 00:31:39.380 align:middle line:90% things in different places. 00:31:39.380 --> 00:31:40.880 align:middle line:84% I have to learn where to find things 00:31:40.880 --> 00:31:42.290 align:middle line:90% from each different teacher. 00:31:42.290 --> 00:31:45.680 align:middle line:84% Sometimes things don't get posted or I don't see them." 00:31:45.680 --> 00:31:49.490 align:middle line:84% Many of the students expressed a desire for more of the course 00:31:49.490 --> 00:31:51.410 align:middle line:84% to take place in Canvas, and to not 00:31:51.410 --> 00:31:55.250 align:middle line:84% have to go to other locations to access their course materials. 00:31:55.250 --> 00:31:58.530 align:middle line:90% 00:31:58.530 --> 00:32:03.020 align:middle line:84% So in closing, some of the major themes of the student responses 00:32:03.020 --> 00:32:05.900 align:middle line:84% were inconsistent internet access and the difficulty 00:32:05.900 --> 00:32:08.970 align:middle line:84% of sharing computers and digital devices with others. 00:32:08.970 --> 00:32:11.060 align:middle line:84% These issues are pervasive, and cause further 00:32:11.060 --> 00:32:14.330 align:middle line:84% challenges when completing other parts of the course. 00:32:14.330 --> 00:32:17.360 align:middle line:84% When taking a test, when accessing course material 00:32:17.360 --> 00:32:19.250 align:middle line:90% or submitting assignments. 00:32:19.250 --> 00:32:23.910 align:middle line:84% And this also, combined with the lack of a quiet place to study, 00:32:23.910 --> 00:32:26.340 align:middle line:90% made things very difficult. 00:32:26.340 --> 00:32:29.450 align:middle line:84% What works well on one device may not work well on another. 00:32:29.450 --> 00:32:31.207 align:middle line:84% Some of our students are using Chromebooks 00:32:31.207 --> 00:32:33.290 align:middle line:84% that we've distributed and made available to them. 00:32:33.290 --> 00:32:36.750 align:middle line:84% They're very grateful for that program and those devices. 00:32:36.750 --> 00:32:39.470 align:middle line:84% However, some of the course material that's posted 00:32:39.470 --> 00:32:41.930 align:middle line:84% doesn't really work that well with the Chromebook. 00:32:41.930 --> 00:32:45.050 align:middle line:84% So thinking about how to host your course 00:32:45.050 --> 00:32:48.470 align:middle line:84% content in a way that's accessible to the greatest 00:32:48.470 --> 00:32:51.620 align:middle line:84% number of digital devices would be worthwhile. 00:32:51.620 --> 00:32:54.350 align:middle line:84% For instance, PowerPoint slides can be a challenge 00:32:54.350 --> 00:32:55.790 align:middle line:90% for some people to access. 00:32:55.790 --> 00:32:59.470 align:middle line:84% If they're hosted in a PDF form or even on Google Slides, 00:32:59.470 --> 00:33:03.500 align:middle line:84% it will be more accessible to a greater number of students. 00:33:03.500 --> 00:33:04.480 align:middle line:90% Some are not working. 00:33:04.480 --> 00:33:05.860 align:middle line:90% Others are now working more. 00:33:05.860 --> 00:33:10.090 align:middle line:84% There's not a consistent experience across the students, 00:33:10.090 --> 00:33:12.740 align:middle line:84% where they're all at home now and they have more time. 00:33:12.740 --> 00:33:14.170 align:middle line:90% Some of them are working more. 00:33:14.170 --> 00:33:16.660 align:middle line:84% They have more childcare responsibilities 00:33:16.660 --> 00:33:20.160 align:middle line:90% or other concerns. 00:33:20.160 --> 00:33:22.260 align:middle line:84% The students are resilient, and they 00:33:22.260 --> 00:33:25.770 align:middle line:84% are grateful for everything that we've been doing in the spring. 00:33:25.770 --> 00:33:27.390 align:middle line:84% The success rates, retention rates 00:33:27.390 --> 00:33:31.800 align:middle line:84% were as good or better than they were in spring of 2019. 00:33:31.800 --> 00:33:34.680 align:middle line:84% This student says, "thank you for your constant support 00:33:34.680 --> 00:33:35.820 align:middle line:90% and outreach. 00:33:35.820 --> 00:33:38.010 align:middle line:84% I appreciate Chaffey and their faculty. 00:33:38.010 --> 00:33:41.190 align:middle line:84% I love online courses and being able to work on my own time, 00:33:41.190 --> 00:33:42.720 align:middle line:84% and having that freedom has helped 00:33:42.720 --> 00:33:45.330 align:middle line:84% encourage me to finish school while working around 00:33:45.330 --> 00:33:48.048 align:middle line:84% my schedule and continue forward." 00:33:48.048 --> 00:33:49.026 align:middle line:90% Thank you. 00:33:49.026 --> 00:33:57.357 align:middle line:90% 00:33:57.357 --> 00:33:58.440 align:middle line:90% VICKY VALLE: Hi, everyone. 00:33:58.440 --> 00:34:00.080 align:middle line:90% My name is Vicky Valle. 00:34:00.080 --> 00:34:03.000 align:middle line:84% And in case you can't tell from the quote we just saw, 00:34:03.000 --> 00:34:05.550 align:middle line:90% it's time for the Puck Award. 00:34:05.550 --> 00:34:07.000 align:middle line:90% What is the Puck Award? 00:34:07.000 --> 00:34:09.949 align:middle line:84% Puck Award is given to those who skate to where 00:34:09.949 --> 00:34:11.750 align:middle line:90% the puck is going to be. 00:34:11.750 --> 00:34:14.239 align:middle line:84% They've done something innovative, 00:34:14.239 --> 00:34:16.909 align:middle line:84% found a unique solution to a problem, 00:34:16.909 --> 00:34:19.380 align:middle line:84% or enhanced the work or learning environment 00:34:19.380 --> 00:34:22.504 align:middle line:90% in a way that is creative. 00:34:22.504 --> 00:34:24.650 align:middle line:84% Now, I know that that sounds like a lot of us here 00:34:24.650 --> 00:34:28.100 align:middle line:84% at Chaffey, especially this year. 00:34:28.100 --> 00:34:30.560 align:middle line:84% And even though we all deserve the award, 00:34:30.560 --> 00:34:32.870 align:middle line:84% today we're going to look at those individuals who 00:34:32.870 --> 00:34:36.239 align:middle line:84% stood out from the rest and were nominated by their colleague. 00:34:36.239 --> 00:34:39.750 align:middle line:90% Here they are. 00:34:39.750 --> 00:34:46.449 align:middle line:84% Alberto Corona, Angela Cardinale, Joe Vallejo, 00:34:46.449 --> 00:34:49.834 align:middle line:84% We have a duo, Charmaine Phipps and Kyle Pennet. 00:34:49.834 --> 00:34:54.850 align:middle line:84% We have another duo, Robert Stoner and Michael Stoner, 00:34:54.850 --> 00:34:59.490 align:middle line:84% Marlene Soto, Rose Ann Osmanian, and Shelley Eckvahl. 00:34:59.490 --> 00:35:04.140 align:middle line:90% 00:35:04.140 --> 00:35:07.570 align:middle line:84% And for the teams, we have Frontline COVID-19 Online 00:35:07.570 --> 00:35:11.370 align:middle line:84% Student Support, Kim George and Sharon Alton, 00:35:11.370 --> 00:35:16.340 align:middle line:84% Jo Alvarez and Tara Paul, and the Distance Ed team. 00:35:16.340 --> 00:35:19.010 align:middle line:84% Prizes will be given for three categories-- staff, faculty, 00:35:19.010 --> 00:35:21.120 align:middle line:90% and team. 00:35:21.120 --> 00:35:23.820 align:middle line:84% Each of the categories gets the trophy, 00:35:23.820 --> 00:35:25.830 align:middle line:84% and the staff and faculty categories 00:35:25.830 --> 00:35:30.660 align:middle line:84% will get a prize of $1,000 of travel and conference. 00:35:30.660 --> 00:35:32.380 align:middle line:84% Now, let's see what the nominators have 00:35:32.380 --> 00:35:36.010 align:middle line:84% to say about the nominees, and let's find out 00:35:36.010 --> 00:35:38.157 align:middle line:90% who the winners are. 00:35:38.157 --> 00:35:42.648 align:middle line:90% [MUSIC PLAYING] 00:35:42.648 --> 00:41:46.419 align:middle line:90% 00:41:46.419 --> 00:41:50.910 align:middle line:90% [APPLAUSE] 00:41:50.910 --> 00:42:13.365 align:middle line:90% 00:42:13.365 --> 00:42:17.357 align:middle line:90% [CHEERING AND APPLAUSE] 00:42:17.357 --> 00:42:32.327 align:middle line:90% 00:42:32.327 --> 00:42:35.321 align:middle line:90% [DRUM ROLL] 00:42:35.321 --> 00:42:39.313 align:middle line:90% 00:42:39.313 --> 00:42:42.806 align:middle line:90% [CHEERING AND APPLAUSE] 00:42:42.806 --> 00:42:52.060 align:middle line:90% 00:42:52.060 --> 00:42:54.070 align:middle line:84% Congratulations to all of our winners, 00:42:54.070 --> 00:42:56.290 align:middle line:90% and also all of our nominees. 00:42:56.290 --> 00:42:59.650 align:middle line:84% And now, we get to move into the retiree recognition 00:42:59.650 --> 00:43:01.010 align:middle line:90% and the service awards. 00:43:01.010 --> 00:43:02.830 align:middle line:84% And following that, we'll get to hear 00:43:02.830 --> 00:43:05.764 align:middle line:84% from our superintendent and president, Dr. Henry Shannon. 00:43:05.764 --> 00:43:09.250 align:middle line:90% 00:43:09.250 --> 00:43:13.234 align:middle line:90% [MUSIC PLAYING] 00:43:13.234 --> 00:45:22.470 align:middle line:90% 00:45:22.470 --> 00:45:24.370 align:middle line:90% HENRY SHANNON: Good morning. 00:45:24.370 --> 00:45:28.440 align:middle line:84% Welcome to the 2020 fall semester at Chaffey College. 00:45:28.440 --> 00:45:32.700 align:middle line:84% First, I would like to take this opportunity 00:45:32.700 --> 00:45:37.560 align:middle line:84% to recognize our retirees and service award recipients. 00:45:37.560 --> 00:45:41.370 align:middle line:84% Congratulations to you all, and thank you 00:45:41.370 --> 00:45:45.690 align:middle line:84% for your wonderful contributions to Chaffey College. 00:45:45.690 --> 00:45:49.980 align:middle line:84% I also would like to acknowledge the wonderful leadership 00:45:49.980 --> 00:45:55.170 align:middle line:84% of our governing board and their respective officers. 00:45:55.170 --> 00:45:57.270 align:middle line:90% They continue to do a great job. 00:45:57.270 --> 00:46:02.940 align:middle line:84% Thank you to each of you for your commitment to our college. 00:46:02.940 --> 00:46:06.150 align:middle line:84% As your superintendent and president, I want all of you 00:46:06.150 --> 00:46:09.780 align:middle line:84% to take a moment and take a deep breath, 00:46:09.780 --> 00:46:14.700 align:middle line:84% because 2020 has thus far shown itself, well, 00:46:14.700 --> 00:46:17.830 align:middle line:90% to be a little crazy. 00:46:17.830 --> 00:46:19.710 align:middle line:90% So take a breath. 00:46:19.710 --> 00:46:23.970 align:middle line:84% Despite the 2020 challenges and opportunities, 00:46:23.970 --> 00:46:26.770 align:middle line:84% remember how strong each of you are. 00:46:26.770 --> 00:46:29.220 align:middle line:84% Remember how strong our students are. 00:46:29.220 --> 00:46:37.440 align:middle line:84% In the spring, we pivoted our entire way to online. 00:46:37.440 --> 00:46:40.170 align:middle line:90% And we finished strong. 00:46:40.170 --> 00:46:45.240 align:middle line:84% And now, the fall semester is about to begin. 00:46:45.240 --> 00:46:49.230 align:middle line:84% There is no doubt that we have what 00:46:49.230 --> 00:46:55.840 align:middle line:84% it takes to finish this term and this year very strong. 00:46:55.840 --> 00:47:03.450 align:middle line:84% But the best way to do it is for all of us working together. 00:47:03.450 --> 00:47:08.640 align:middle line:84% We must embrace that we are in this together, 00:47:08.640 --> 00:47:10.770 align:middle line:90% and that we're not alone. 00:47:10.770 --> 00:47:15.250 align:middle line:84% Colleges and universities from around the state, the nation, 00:47:15.250 --> 00:47:19.920 align:middle line:84% and the world are facing similar challenges. 00:47:19.920 --> 00:47:24.780 align:middle line:84% With everything facing us, now is the time, maybe 00:47:24.780 --> 00:47:28.380 align:middle line:84% more than ever, for us to think ahead, 00:47:28.380 --> 00:47:32.580 align:middle line:90% to plan and to strategize. 00:47:32.580 --> 00:47:36.690 align:middle line:84% Now is the time to be future-minded. 00:47:36.690 --> 00:47:40.080 align:middle line:84% Since this is our theme this year, 00:47:40.080 --> 00:47:42.820 align:middle line:84% we are already on the right track. 00:47:42.820 --> 00:47:46.170 align:middle line:84% I do believe firmly that that's true. 00:47:46.170 --> 00:47:50.460 align:middle line:84% If we do not think ahead to determine how best 00:47:50.460 --> 00:47:53.010 align:middle line:84% we can meet the needs of our students 00:47:53.010 --> 00:47:56.700 align:middle line:90% as an institution, shame on us. 00:47:56.700 --> 00:48:00.150 align:middle line:84% We are not serving them to their potential, 00:48:00.150 --> 00:48:01.755 align:middle line:90% nor are we working toward ours. 00:48:01.755 --> 00:48:04.610 align:middle line:90% 00:48:04.610 --> 00:48:08.950 align:middle line:84% When I think about the theme future-mindedness, 00:48:08.950 --> 00:48:12.860 align:middle line:84% and on a personal level, I think of my grandchildren. 00:48:12.860 --> 00:48:16.670 align:middle line:84% My wife, Gwendolyn and I, as many of you know, 00:48:16.670 --> 00:48:19.886 align:middle line:90% have 10 grandchildren. 00:48:19.886 --> 00:48:24.170 align:middle line:84% The youngest are my four-year-old twin 00:48:24.170 --> 00:48:25.850 align:middle line:90% granddaughters. 00:48:25.850 --> 00:48:30.110 align:middle line:84% And I've watched them navigate their tablets and the internet. 00:48:30.110 --> 00:48:34.310 align:middle line:84% And sometimes, they do it better than I do. 00:48:34.310 --> 00:48:38.750 align:middle line:84% They find their videos, they sing their songs, 00:48:38.750 --> 00:48:44.990 align:middle line:84% they hear rhymes, and they're not even in kindergarten yet. 00:48:44.990 --> 00:48:50.630 align:middle line:84% I share this because things have been changing for a long time. 00:48:50.630 --> 00:48:56.450 align:middle line:84% Things are not how I learned, or even how you learned. 00:48:56.450 --> 00:49:01.100 align:middle line:84% The hardest part of meeting our students where they are 00:49:01.100 --> 00:49:05.090 align:middle line:84% is figuring out how they got there. 00:49:05.090 --> 00:49:09.410 align:middle line:84% Thinking ahead, will my grandchildren 00:49:09.410 --> 00:49:14.600 align:middle line:84% even have printed textbooks in the future? 00:49:14.600 --> 00:49:16.470 align:middle line:90% Well, distance education. 00:49:16.470 --> 00:49:20.850 align:middle line:84% It'll be the norm and part of their lives. 00:49:20.850 --> 00:49:23.060 align:middle line:90% These questions are vital. 00:49:23.060 --> 00:49:26.090 align:middle line:84% And higher education, I believe, is 00:49:26.090 --> 00:49:32.060 align:middle line:84% at the cusp of showing that we can pivot when we need to, 00:49:32.060 --> 00:49:35.720 align:middle line:84% whether that means teaching online or learning how 00:49:35.720 --> 00:49:38.060 align:middle line:84% to teach in ways that are different than what 00:49:38.060 --> 00:49:39.980 align:middle line:90% we are used to doing. 00:49:39.980 --> 00:49:43.910 align:middle line:84% They say, to know where you're going, 00:49:43.910 --> 00:49:47.300 align:middle line:84% one must know where he or she has been. 00:49:47.300 --> 00:49:50.280 align:middle line:90% 00:49:50.280 --> 00:49:53.370 align:middle line:84% Over the past year, Chaffey College 00:49:53.370 --> 00:49:57.710 align:middle line:90% has shined, despite the clouds. 00:49:57.710 --> 00:50:01.305 align:middle line:90% Let's start with COVID-19. 00:50:01.305 --> 00:50:05.900 align:middle line:84% This global pandemic virtually stopped our normal way 00:50:05.900 --> 00:50:07.820 align:middle line:90% of living. 00:50:07.820 --> 00:50:11.390 align:middle line:84% But not for Chaffey College faculty and staff. 00:50:11.390 --> 00:50:16.490 align:middle line:84% You showed how well you continue to serve students, even 00:50:16.490 --> 00:50:20.590 align:middle line:90% in the middle of this pandemic. 00:50:20.590 --> 00:50:25.640 align:middle line:90% First, we moved entirely online. 00:50:25.640 --> 00:50:28.530 align:middle line:90% How did we do this? 00:50:28.530 --> 00:50:34.160 align:middle line:84% Well, it required a lot of teamwork. 00:50:34.160 --> 00:50:38.270 align:middle line:84% The entire campus community stepped up 00:50:38.270 --> 00:50:40.730 align:middle line:90% in the midst of a crisis. 00:50:40.730 --> 00:50:45.230 align:middle line:84% And that said, we had some wonderful leaders helping us 00:50:45.230 --> 00:50:48.240 align:middle line:90% through this process. 00:50:48.240 --> 00:50:49.610 align:middle line:90% Thank you. 00:50:49.610 --> 00:50:53.685 align:middle line:84% Thank you to our Distance Education team 00:50:53.685 --> 00:50:56.030 align:middle line:84% and the distance education coaches 00:50:56.030 --> 00:51:00.920 align:middle line:84% for helping us transition to remote instruction. 00:51:00.920 --> 00:51:03.590 align:middle line:90% Great work. 00:51:03.590 --> 00:51:07.130 align:middle line:84% Faculty and staff, you stepped up 00:51:07.130 --> 00:51:11.240 align:middle line:84% to hand out more than 2,000 loaner laptops to students, 00:51:11.240 --> 00:51:17.450 align:middle line:84% sometimes in the rain, ensuring that our Panthers could 00:51:17.450 --> 00:51:22.640 align:middle line:84% finish their spring semester and continue with their coursework 00:51:22.640 --> 00:51:25.220 align:middle line:90% throughout the summer. 00:51:25.220 --> 00:51:28.940 align:middle line:84% As long as the students stay enrolled 00:51:28.940 --> 00:51:34.960 align:middle line:84% and registered in classes, they can keep using this technology. 00:51:34.960 --> 00:51:40.900 align:middle line:84% So thank you to all of you who helped make that happen. 00:51:40.900 --> 00:51:43.980 align:middle line:84% Our Information Technology Services team 00:51:43.980 --> 00:51:47.550 align:middle line:84% have worked hard to keep our systems running and helping 00:51:47.550 --> 00:51:50.970 align:middle line:84% our faculty and staff with their remote work. 00:51:50.970 --> 00:51:53.430 align:middle line:90% Thank you to them. 00:51:53.430 --> 00:51:58.170 align:middle line:84% Employees in our STEM programs worked hard over the summer 00:51:58.170 --> 00:52:02.970 align:middle line:84% to assure our students could still gain lab experiences. 00:52:02.970 --> 00:52:06.870 align:middle line:84% Staff assembled lab kits, equipment and supplies 00:52:06.870 --> 00:52:09.630 align:middle line:84% to conduct safe experiments from home, 00:52:09.630 --> 00:52:13.810 align:middle line:84% and distributed them in drive-through format on campus. 00:52:13.810 --> 00:52:20.430 align:middle line:84% The Wignall Museum also showed us that they can be very nimble. 00:52:20.430 --> 00:52:24.960 align:middle line:84% They've already held not one, but two online 00:52:24.960 --> 00:52:28.890 align:middle line:84% exhibits to showcase the work of our student artists. 00:52:28.890 --> 00:52:33.570 align:middle line:84% This format gave our students more exposure 00:52:33.570 --> 00:52:38.260 align:middle line:84% than they normally would have gotten in an in-person format. 00:52:38.260 --> 00:52:41.580 align:middle line:84% Our Chaffey journalism students did not 00:52:41.580 --> 00:52:46.290 align:middle line:84% let COVID-19 stop them from learning their trade. 00:52:46.290 --> 00:52:49.440 align:middle line:84% Staff members from The Breeze newspaper 00:52:49.440 --> 00:52:54.180 align:middle line:84% worked with STEM summer interns to learn about their research 00:52:54.180 --> 00:52:59.910 align:middle line:84% projects and share them with a general audience. 00:52:59.910 --> 00:53:04.860 align:middle line:84% The Panther Care program transformed its pantry 00:53:04.860 --> 00:53:09.300 align:middle line:84% to a drive-thru format, holding more than 20 00:53:09.300 --> 00:53:13.370 align:middle line:84% at our three campuses locations since April, 00:53:13.370 --> 00:53:17.880 align:middle line:90% serving more than 650 students. 00:53:17.880 --> 00:53:20.490 align:middle line:84% I remember seeing staff in the rain, because it 00:53:20.490 --> 00:53:22.440 align:middle line:84% does rain in Southern California, 00:53:22.440 --> 00:53:28.330 align:middle line:84% holding out bags of food to our students who need it the most. 00:53:28.330 --> 00:53:31.560 align:middle line:84% This is how we do things at Chaffey College. 00:53:31.560 --> 00:53:36.043 align:middle line:84% We do not let anything stop us from serving our students. 00:53:36.043 --> 00:53:37.210 align:middle line:90% We have a brand-new website. 00:53:37.210 --> 00:53:39.840 align:middle line:90% 00:53:39.840 --> 00:53:44.520 align:middle line:84% I'll be honest, in my 13 years at Chaffey College, 00:53:44.520 --> 00:53:48.600 align:middle line:84% I was not sure if this day would come. 00:53:48.600 --> 00:53:50.790 align:middle line:90% I'm so glad it has. 00:53:50.790 --> 00:53:57.330 align:middle line:84% I know it's new and different, but it looks 100% better, 00:53:57.330 --> 00:54:00.310 align:middle line:84% and we'll get used to it together. 00:54:00.310 --> 00:54:03.580 align:middle line:84% I also want to thank our leaders running our Safe Campus 00:54:03.580 --> 00:54:06.050 align:middle line:90% Reopening workgroup-- 00:54:06.050 --> 00:54:09.650 align:middle line:84% Susan Hardie, Steve Lux, Troy Ament. 00:54:09.650 --> 00:54:12.570 align:middle line:84% They're working to get us ready for our phased-in return 00:54:12.570 --> 00:54:13.710 align:middle line:90% to campus. 00:54:13.710 --> 00:54:16.490 align:middle line:84% Also, thank you, Troy, and your staff 00:54:16.490 --> 00:54:20.370 align:middle line:84% for working daily on our campus to ensure operations 00:54:20.370 --> 00:54:22.070 align:middle line:90% are running smoothly. 00:54:22.070 --> 00:54:27.120 align:middle line:84% And last but not least, thank you to our executive team-- 00:54:27.120 --> 00:54:33.780 align:middle line:84% Lisa Bailey, Laura Hope, Melanie Siddiqi, Alisha Rosas, 00:54:33.780 --> 00:54:36.660 align:middle line:84% and their respective staff for their strategic 00:54:36.660 --> 00:54:42.540 align:middle line:84% work to steer us through these very difficult times. 00:54:42.540 --> 00:54:47.070 align:middle line:84% While I love sharing good news, there is no doubt that, 00:54:47.070 --> 00:54:51.550 align:middle line:84% despite our efforts, that we still have a long road ahead, 00:54:51.550 --> 00:54:55.770 align:middle line:84% with many, many unknown things before us. 00:54:55.770 --> 00:54:59.910 align:middle line:84% The bad news is that we all know we have some sacrifices that we 00:54:59.910 --> 00:55:04.950 align:middle line:84% must make in the coming months with the state's $54.6 billion 00:55:04.950 --> 00:55:06.060 align:middle line:90% deficit. 00:55:06.060 --> 00:55:09.730 align:middle line:84% And unlike the recession in 2008, 00:55:09.730 --> 00:55:13.050 align:middle line:84% students appear to be less enthusiastic about using 00:55:13.050 --> 00:55:18.240 align:middle line:84% this economic downturn to get ahead in their studies, 00:55:18.240 --> 00:55:22.470 align:middle line:84% judging by our current fall enrollment numbers. 00:55:22.470 --> 00:55:25.830 align:middle line:84% However, it is important to recognize 00:55:25.830 --> 00:55:29.130 align:middle line:84% that most of Chaffey's programs, particularly 00:55:29.130 --> 00:55:32.490 align:middle line:84% those that help our most vulnerable students, 00:55:32.490 --> 00:55:38.370 align:middle line:84% will remain at the 2019-2020 levels of support. 00:55:38.370 --> 00:55:41.120 align:middle line:84% We need to continue to work together 00:55:41.120 --> 00:55:43.170 align:middle line:84% so that Chaffey College can maintain 00:55:43.170 --> 00:55:46.150 align:middle line:84% its high level of service, as our students can 00:55:46.150 --> 00:55:51.300 align:middle line:84% get the preparation they need for the workforce. 00:55:51.300 --> 00:55:55.320 align:middle line:84% This is more critical than ever for our community's 00:55:55.320 --> 00:55:56.580 align:middle line:90% economic health. 00:55:56.580 --> 00:56:00.470 align:middle line:84% For us to manage the good news with the bad, 00:56:00.470 --> 00:56:04.610 align:middle line:84% we, again, have to work together. 00:56:04.610 --> 00:56:10.260 align:middle line:84% We need to remember, in order for us to be forward thinkers, 00:56:10.260 --> 00:56:14.930 align:middle line:84% we need to determine how we can reach our future goals 00:56:14.930 --> 00:56:18.110 align:middle line:90% from where we are currently. 00:56:18.110 --> 00:56:21.140 align:middle line:84% We are stronger together, Chaffey College. 00:56:21.140 --> 00:56:26.430 align:middle line:84% 2020 also brought to the spotlight something 00:56:26.430 --> 00:56:32.770 align:middle line:84% that is not new to any of us, myself included. 00:56:32.770 --> 00:56:37.560 align:middle line:84% Over the summer, an issue for which I am passionate about 00:56:37.560 --> 00:56:39.860 align:middle line:90% reached a boiling point. 00:56:39.860 --> 00:56:45.430 align:middle line:84% The deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, 00:56:45.430 --> 00:56:48.880 align:middle line:84% and others put this country's treatment of civil rights 00:56:48.880 --> 00:56:49.810 align:middle line:90% at center stage. 00:56:49.810 --> 00:56:53.110 align:middle line:90% 00:56:53.110 --> 00:56:55.660 align:middle line:84% Given the current circumstances, some 00:56:55.660 --> 00:57:00.550 align:middle line:84% might say that those deaths and resulting Black Lives Matters 00:57:00.550 --> 00:57:03.790 align:middle line:84% protests and riots could not have come 00:57:03.790 --> 00:57:07.000 align:middle line:90% at a more unfortunate time. 00:57:07.000 --> 00:57:09.940 align:middle line:84% But ensuring the equity of all people 00:57:09.940 --> 00:57:14.620 align:middle line:84% should never be a matter of convenience. 00:57:14.620 --> 00:57:19.540 align:middle line:84% We all need to play a role in giving our students 00:57:19.540 --> 00:57:24.130 align:middle line:90% a fair shake so that anyone-- 00:57:24.130 --> 00:57:30.320 align:middle line:84% anyone-- regardless of race, gender, sexual orientation, 00:57:30.320 --> 00:57:35.470 align:middle line:84% or country of origin can achieve their dreams 00:57:35.470 --> 00:57:37.950 align:middle line:90% through hard work and support. 00:57:37.950 --> 00:57:43.090 align:middle line:84% The webinars that we have held through the Center for Culture 00:57:43.090 --> 00:57:48.640 align:middle line:84% and Social Justice to address this and other equity issues 00:57:48.640 --> 00:57:51.880 align:middle line:84% will continue throughout the year. 00:57:51.880 --> 00:57:57.340 align:middle line:84% And I encourage you to join us as a show of support 00:57:57.340 --> 00:58:00.680 align:middle line:84% and encouragement for our students. 00:58:00.680 --> 00:58:05.420 align:middle line:84% We need to show our students that they belong in the Chaffey 00:58:05.420 --> 00:58:07.330 align:middle line:90% College community. 00:58:07.330 --> 00:58:10.310 align:middle line:84% Even though many are working remotely, 00:58:10.310 --> 00:58:13.810 align:middle line:84% they need to see our Zoom sessions as safe spaces 00:58:13.810 --> 00:58:18.640 align:middle line:84% where they can share and reflect on how these experiences have 00:58:18.640 --> 00:58:20.656 align:middle line:90% affected them. 00:58:20.656 --> 00:58:25.210 align:middle line:84% It's through these moments that we all grow. 00:58:25.210 --> 00:58:27.310 align:middle line:84% And again, this is something that 00:58:27.310 --> 00:58:31.630 align:middle line:90% is powerful when done together. 00:58:31.630 --> 00:58:36.910 align:middle line:84% If we stand together against racism and injustice, 00:58:36.910 --> 00:58:40.000 align:middle line:84% the greater the chance for change. 00:58:40.000 --> 00:58:46.140 align:middle line:84% If we are to attempt to be forward-thinking, 00:58:46.140 --> 00:58:51.550 align:middle line:84% I believe equity and a sense of belonging 00:58:51.550 --> 00:58:55.920 align:middle line:84% for all should be the foundation for all 00:58:55.920 --> 00:58:58.410 align:middle line:90% that we do at Chaffey College. 00:58:58.410 --> 00:59:01.570 align:middle line:90% 00:59:01.570 --> 00:59:05.980 align:middle line:84% As this school year starts, I encourage 00:59:05.980 --> 00:59:12.040 align:middle line:84% you to try and connect yourself to as many positive things as 00:59:12.040 --> 00:59:14.240 align:middle line:90% possible. 00:59:14.240 --> 00:59:16.540 align:middle line:90% I know these are trying times. 00:59:16.540 --> 00:59:19.600 align:middle line:84% Remember the good that is out there, 00:59:19.600 --> 00:59:22.600 align:middle line:90% and align yourself there. 00:59:22.600 --> 00:59:25.330 align:middle line:84% I know that sometimes all the negative news 00:59:25.330 --> 00:59:29.370 align:middle line:90% can be exhausting. 00:59:29.370 --> 00:59:34.650 align:middle line:84% Find joy in connecting with our beautiful students, who 00:59:34.650 --> 00:59:38.730 align:middle line:84% are continuing to show up despite the challenges 00:59:38.730 --> 00:59:39.900 align:middle line:90% that they are facing. 00:59:39.900 --> 00:59:42.660 align:middle line:84% Participate in our college's program 00:59:42.660 --> 00:59:46.860 align:middle line:84% to connect with other members from our campus community. 00:59:46.860 --> 00:59:52.170 align:middle line:84% I encourage you to check out our One Book, One College selection 00:59:52.170 --> 00:59:57.690 align:middle line:84% this year, which is titled Symptoms of Being Human 00:59:57.690 --> 00:59:59.150 align:middle line:90% by Jeff Garvin. 00:59:59.150 --> 01:00:03.240 align:middle line:84% I also hope you remember how critical your work is. 01:00:03.240 --> 01:00:07.770 align:middle line:84% Each of you is changing lives, and in some cases, 01:00:07.770 --> 01:00:09.150 align:middle line:90% generationally. 01:00:09.150 --> 01:00:11.670 align:middle line:84% As the family members of our current students 01:00:11.670 --> 01:00:17.850 align:middle line:84% see what education does and tries it out for themselves, 01:00:17.850 --> 01:00:21.360 align:middle line:84% this results in having more educated people 01:00:21.360 --> 01:00:26.400 align:middle line:84% having better jobs and living better lives. 01:00:26.400 --> 01:00:29.400 align:middle line:84% This, in turn, results in better communities. 01:00:29.400 --> 01:00:32.370 align:middle line:84% Such a ripple effect is the epitome 01:00:32.370 --> 01:00:36.390 align:middle line:84% of being what future-minded is all about. 01:00:36.390 --> 01:00:41.100 align:middle line:84% What we do for our students today impacts all of us 01:00:41.100 --> 01:00:42.840 align:middle line:90% tomorrow. 01:00:42.840 --> 01:00:47.550 align:middle line:84% In closing, I want to personally thank you 01:00:47.550 --> 01:00:52.290 align:middle line:84% for being a part of the Chaffey College family. 01:00:52.290 --> 01:00:58.260 align:middle line:84% Together, we are improving lives through education. 01:00:58.260 --> 01:01:05.850 align:middle line:84% Here's to a wonderful 2021 academic school year. 01:01:05.850 --> 01:01:07.020 align:middle line:90% Go Panthers. 01:01:07.020 --> 01:01:10.370 align:middle line:90% [MUSIC PLAYING] 01:01:10.370 --> 01:01:33.000 align:middle line:90%