This class will improve the way participants analyze, document, communicate and solve problems. Attendees will develop skills to determine the total value of a problem, to organize all of the information into a thorough analysis and to select the best solutions. The skills learned in this workshop significantly improve the way people see and solve problems. Participants will practice using the various tools and being part of a problem solving team
Major Topics Covered:
Root cause analysis, advanced topics
Multiple models for root cause analysis
Advanced tools for root cause analysis
Case study practice using tools and participating on a team
Facilitating a problem solving team
Management and organization issues affecting root cause analysis
The corrective action process
Who Should Attend?
Technical staff from manufacturing and distribution companies who support quality engineers, quality managers and supervisors.
Course Duration: 16 - 32 hours