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Purchasing & Warehouse Services

RETURNS AND REPAIRS

 

AUDIO VISUAL REPAIRS

REPAIRS COVERED UNDER MAINTENANCE AGREEMENTS

TYPEWRITER REPAIRS

FAX MACHINE REPAIRS

EQUIPMENT REPAIRS

HARDWARE/SOFTWARE AND TELEPHONE REPAIRS

FACILITY MAINTENANCE REPAIRS

AFTER WORK HOUR EMERGENCY REQUESTS

RETURNS

SHORTAGES/DAMAGES/INCORRECT ITEMS

 


AUDIO VISUAL REPAIRS

Complete a work requisition describing the equipment information and the nature of the problem. Send the work requisition to Audio Visual to determine if the repair can be done in-house. If Audio Visual is unable to repair the equipment, see Equipment Repairs. For questions related to A/V repairs call extension 2445.

 

REPAIRS COVERED UNDER MAINTENANCE AGREEMENTS

Departments are responsible for placing service calls for equipment covered under a maintenance contract. A list of vendors and phone numbers is in Purchasing Services.

 

TYPEWRITER REPAIRS

Departments are to contact the vendor directly to arrange for repair. The vendor designated for typewriter repairs is:

Business Machine Services

Phone:             (909) 944-7588
Address:          P.O. Box 8027
LaVerne, CA 91750

Contact your Point of Contact Buyer to obtain the current fiscal year BPO for typewriter repair services.

 

FAX MACHINE REPAIRS

Departments are to contact the vendor directly to arrange for repair. The vendor designated for fax machine repairs is:

Empire Office Machines

Phone:             (909) 882-1932
Address:          2724 N. Waterman Avenue, Suite C
San Bernardino, CA92404

Contact your Point of Contact Buyer to obtain the current fiscal year BPO for fax machine repair services.

 

EQUIPMENT REPAIRS

All equipment repairs through outside vendors are processed through Accounting Services. Prior to submitting a requisition, consult with Purchasing Services to check for cost effectiveness. After consultation with the department Budget Manager, submit an on-line requisition and leave the budget number blank. Contact Accounting Services with the requisition number and they will complete the requisition and submit it to Purchasing.

 

HARDWARE/SOFTWARE AND TELEPHONE REPAIRS

Information Technology Services has implemented a web page to use when requesting hardware, software and telephone repair services. Submit requests on-line on a Computer Repair Request form located at the following link: https://www.chaffey.edu/isrepairform.shtml.

 

FACILITY MAINTENANCE REPAIRS

All repairs and/or replacements to facilities should be referred to the Maintenance and Operations Department on an on-line Work Order Requisition form located at the following link: http://www.myschoolbuilding.com.

This includes:

  • plumbing
  • air conditioning
  • electrical
  • carpentry
  • painting
  • moving of furniture and equipment

 

Maintenance repair problems involving health and safety issues during normal business hours should be immediately referred to the Maintenance and Operations Department at extension 6716.

 

AFTER WORK HOUR EMERGENCY REQUESTS

After normal working hours, contact Campus Police for emergency facility maintenance repairs.

 

RETURNS

All requests for merchandise to be returned will be made via e-mail by the requisitioner to Purchasing. The items will remain with the requisitioner until the approval to return the items has been processed.

Please be aware that a restocking fee may apply for certain returns.

 

SHORTAGES/DAMAGES/INCORRECT ITEMS

The requestor should report any order shortages, wrong items received, damaged merchandise, etc. to Purchasing Services.




Hours of Operation:

Purchasing Office:
Monday through Friday
7:30am to 4:30pm

Phone: 909-652-6701
Fax: 909-652-6704


Receiving Dock:
Monday through Friday
8:00am to 4:00pm

Phone: 909-652-6711

Map to Warehouse

Staff Directory



Additional Links

How to Register as a Vendor/Contractor

Public Records Act Requests

Foundation

Facilities Master Plan

Construction Update

Citizen's Oversight Committee




Rev. 6/16/17


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