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Purchasing & Warehouse Services

COPIERS

GENERAL INFORMATION

REPAIR REQUESTS

SUPPLY REQUESTS

METER READS

QUESTIONS AND REQUESTS FOR COPIER EQUIPMENT

 


GENERAL INFORMATION

The District leases its copiers from Xerox through a District-wide lease contract. Copiers are deployed amongst departments based on need and available equipment.

 

REPAIR REQUESTS

Departments are to contact Xerox directly when in need of repair of the Xerox copier.

To request repairs, please call 800-821-2797 and provide the machine's serial number.

  • To get your serial number press the MACHINE STATUS button and touch the MACHNINE INFO tab, then touch MACHINE DETAILS.  This option will provide the serial number and the phone numbers for supplies and service/repair.  Make sure you touch the CLOSE option to get out of that screen.
  • To check the life of your toner press the MACHINE STATUS button and touch the SUPPLIES TAB.

 

SUPPLY REQUESTS

Every department is responsible for ordering toner/supplies and requesting repairs through Xerox.  The copier will always alert you to order supplies in advance by displaying a message on the top left corner of the display window.  The way to request toner is still the same as before, please contact Xerox at 800-822-2200 and provide the machine’s serial number. The only supplies you are required to purchase are staples and paper (see warehouse supplies list). Staples and paper are ordered through the Warehouse using a Warehouse Supply Requisition form.

 

METER READS

Departments are required to submit monthly meter reads to Xerox. Meter reads indicate how many copies each copier is producing. The College has a pooled agreement for the number of images produced for all of the copiers under the District contract. If a meter read is not submitted for each copier then Xerox will estimate this amount which could result in inaccurate counts and billing.

Departments can submit their meter readings online at the Xerox website. If the assigned person to submit meter reads is not already set up online, please contact Veronica Springer, Buyer, at extension 6706.

To Get Meter Read/Billing Counters:

  • Press MACHINE STATUS button and touch the BILLING COUNTERS option in the screen.  Provide the C13 number – TOTAL MARKED IMAGES amount.
  • Press FEATURES button to return to the main screen.

 

QUESTIONS AND REQUESTS FOR COPIER EQUIPMENT

Please direct all questions and requests for copier equipment to Veronica Springer, Buyer, at extension 6706.

Requests for SCAN/E-mail/FAX for a copier requires ITS approval first. ITS approval is often contingent upon the requesting department trading in a fax machines and/or personal printers in order to reduce the network load with the additional copier functionality.

After ITS approves the request, Purchasing will determine if the copier has the built in capabilities or a module must be ordered. When parts are required, Purchasing will obtain pricing for the components. Budgeting Services will also need to be contacted to ensure funding is available for the request. Lead time is 2-4 weeks, depending on the best time to add the cost of the module to the master lease agreement with Xerox.


 

 

 






Hours of Operation:

Purchasing Office:
Monday through Friday
7:30am to 4:30pm

Phone: 909-652-6701
Fax: 909-652-6704


Receiving Dock:
Monday through Friday
8:00am to 4:00pm

Phone: 909-652-6711

Map to Warehouse

Staff Directory



Additional Links

How to Register as a Vendor/Contractor

Public Records Act Requests

Foundation

Facilities Master Plan

Construction Update

Citizen's Oversight Committee




Rev. 11/19/14


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