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Cashier's Office


Refund Policy


NEW REFUND POLICY FOR CREDIT AMOUNTS LESS THAN $20

Refunds for credit amounts less than $20 are not automatic and a request for said refund must be initiated by the student:
  • A refund request for a credit amount less than $20 must be received by the Cashier's Office by the last day of the current semester.
  • To make a refund request, the student must send an email to cashier.staff@chaffey.edu.
  • For security reasons, the following information is required:
    • Student's full name
    • Chaffey ID Number
    • Refund credit amount (see your registration receipt on MyChaffeyVIEW)
  • When all the required information is received, the Cashier's Office will begin the refund process for the student. Refunds will be received within 45 business days from date of the email request.

Automatic Refund Process

Refunds will still be processed automatically for the following:
  • Credit amounts of $20 or more
  • Classes canceled by the college
  • BOG Waiver reimbursements (No refund request required).
Automatic refunds will be processed after the last day to add full term classes and will be received within 45 business days. Students will receive a refund in the form of original payment, excluding cash. If a student paid with cash or check, a refund check will be mailed to the student's address on record. To ensure prompt delivery, the student must verify that their address is correct on MyChaffeyVIEW. If payment was made with a debit/credit card, the refund will be credited back to your debit/credit card.


Eligibility Requirement for Refunds

A student is eligible for a refund if he/she drops the class by the published refund deadline. The refund deadline date can be found on the registration receipt available on MyChaffeyVIEW. A student must officially drop or withdraw from a class before ten percent (10%) of the class length has passed. The following fees are subject to refund: enrollment, health, materials, college service, and non-resident tuition. (California Code of Regulations, Title 5, Section 58508).

Students must review the Registration Receipt for specific refund dates. The Registration Receipt is available on MyChaffeyVIEW

Refund for Parking Permits
The parking permit must be returned to the Cashier's Office on or before the appropriate refund deadline date for the current semester.

Refund for Canceled Classes
If the college cancels a class, students will receive a refund automatically. (No refund request required.)

Financial Aid BOG Waiver Account Re-Bill/Reimbursement
Students who paid for classes prior to receiving a BOG Waiver will receive a refund 45 business days from the day the BOG Waiver is processed. The BOG Waiver must be processed and posted to the student's account by the last day of the current semester. For information related to waiver of enrollment fees, contact the Chaffey College Financial Aid Office at 909/652-6199.





Rev. 3/4/14


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